Brossura

ISBN 10: 0470124741 ISBN 13: 9780470124741

Casa editrice: Sybex, 2007

As a marketer it is important to understand how our customers and prospects are interacting with your brand, especially in the digital space. This book is about the why, not just the how, of digital analytics and beyond. It is intended to help marketers understand how to better leverage insights and shift their teams to focus on digital success, not just the masses of data. Often this means shifting process, attitudes and people to create a "culture of analysis" inside your organization. 'Actionable Web Analytics' shares the proven framework for making that shift in thinking for digital teams.

From the Back Cover:

Getting ROI from the Web Is Everyone's JobRight now someone is clicking on your website, and knowing everything you can about those clicks and the people that make them is a business imperative. That's the first of a set of compelling business lessons distilled from the authors' decade of experience with the world's most powerful online brands. These lessons help executives, marketers, web managers, designers, and developers take action based on the actual behavior of site visitors.
This book is about the why, not just the how, of web analytics and the rules for developing a "culture of analysis" inside your organization. Why you should collect various types of data. Why you need a strategy. Why it must remain flexible. Why your data must generate meaningful action. Inside you'll learn to demonstrate real ROI from your website.

• Learn to use web analytics data to help make strategic decisions and set corporate goals
• Ask the right questions when planning your website
• Recognize how your data reflects the perceptions of your customers, information on your competitors, and your marketing costs
• Develop criteria for choosing an agency to help you interpret your data
• Discover how successful your marketing efforts have been
• Create a culture of analysis within your organization

"Relationship marketing continues to evolve in new and exciting ways, and Actionable Web Analytics provides a clear and concise guidebook for the marketing executive. Burby and Atchison have captured the essence of creating relationships online, which lead to meaningful customer dialogues, and then measuring the success of those efforts."
--Lester Wunderman, Founder and Chairman Emeritus, Wunderman
"We have been fortunate enough during the past decade to see our business grow in parallel with and in partnership with the team at ZAAZ. As true thought leaders in the web analytics and marketing space, Burby and Atchison have captured the important issues facing marketers and business people every day and explained them eloquently in Actionable Web Analytics."
--Josh James, Co-Founder, Omniture & Domo
"Burby and Atchison have spent close to a decade helping a wide variety of companies optimize their advertising spend, supersize their website value, and maximize their online marketing ROI. These guys are in an amazing position to help you figure out all of the above. But that's just the half of it. While their position is nice, their scary IQ, their awesome curiosity, and their uncanny ability to drill down to bona fide business value make this book a must read."
--Jim Sterne, President of the Web Analytics Association and Producer of Emetrics Summit

About the Author:

Shane Atchison
Global CEO
POSSIBLE

As CEO of POSSIBLE, Shane leads the company's long-term strategic vision of working with leading financial service organizations, consumer brands, start-ups, nonprofits, and community-based organizations, helping each realize the potential of the Internet and its impact on their business. He continues his advocacy for creating meaningful, effective visitor-centric digital strategies.

Shane speaks frequently at events around the world and is a LinkedIn Influencer where he writes, interviews and shares his opinions

Follow him on Twitter @ShanePOSSIBLE
Jason Burby
President, Americas
POSSIBLE
As President of the Americas Regions for the digital agency POSSIBLE, Jason is responsible for leading the long-term stability and growth of the region. Jason has 20+ years experience in digital strategy. He is a long-time advocate of using data to inform digital strategies to help clients attract, convert and retain customers. Jason supports our clients and employees in driving new engagements and delivering great work that works.

Jason speaks frequently about helping marketers take advantage of data to make smarter business decisions and improve the success of their organizations. 
 

Follow him on Twitter @JasonBurby