Scorecard Best Practices: Design, Implementation, and Evaluation - Rilegato

Lawson, Raef A.; Desroches, Denis; Hatch, Toby

9780470129463: Scorecard Best Practices: Design, Implementation, and Evaluation

Rilegato

ISBN 10: 0470129468 ISBN 13: 9780470129463

Casa editrice: John Wiley & Sons Inc, 2007

Scorecard Best Practices: Design, Implementation, and Evaluation expertly shows you how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. It is the one-stop resource you will turn to for the latest tools and know-how to implement corrective changes. Whether you are a CEO, CFO, CIO, vice president, or department manager, Scorecard Best Practices is the book you will keep at your fingertips to get your company running at maximum performance.

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L'autore:

Raef Lawson, PhD, CPA, CMA, is Director of Research for the Institute of Management Accountants (IMA). He was formerly a professor and chair of the Accounting Department at the University at Albany, State University of New York. He has written extensively in the areas of scorecards, activity-based costing, and cost management, and his work has been published in a variety of publications.

Toby Hatch is a Domain Leader for Performance Scorecard and Business Modeling with Hyperion Solutions. Ms. Hatch has been involved with supporting and implementing scorecard systems, performance management solutions, and activity-based management solutions in companies around the world since 1988. Based on five years of research on implementing scorecard systems, she has published numerous articles in various magazines.

Denis Desroches is a Domain Leader in the business performance management field with Hyperion Solutions. Since 1993, he has supported organizations with the selection, implementation, and knowledge acquisition of scorecard, performance management, and activity-based management solutions.

Dalla seconda/terza di copertina:

Praise forScorecard Best PracticesDesign, Implementation, and Evaluation

"Scorecard Best Practices is a timely contribution to the growing research on performance management. One of the strengths of this book is its collection of the specific scorecard experiences presented in eight user studies. The writing is lively and marked by many comparative tables and figures. It is not limited to success stories, however. The reader gets straightforward analysis unslanted by sales pitches for scorecard systCharles T. Horngren, Edmond W. Littlefield Professor of Accountancy, Emeritus Stanford University

"This timely book goes a long way toward satisfying the need for more information and best practices. It offers observations and recommendations based on practicalexperience and a survey of business users."

John Kopcke, Senior Vice President, Business Intelligence and Performance Management Global Business, Unit Oracle Corporation

"Scorecards are critical to any comprehensive performance management program. However, 'scorecarding' is often misunderstood or confused with 'dashboarding.' In Scorecard Best Practices, Lawson, Hatch, and Desroches have done a fine job illuminating the subject?providing a wealth of best practices and case studies, methodologies, know-how, and solid practical advice. This book is a 'must read' for anyone contemplating a performance management initiative!"

Howard Dresner, Industry luminary and author of The Performance Management Revolution: Business Results Through Insight and Action

"This provides an excellent summary and diverse case studies of contemporary practice around the world with operational and strategy scorecards. Scorecard Best Practices will be a valuable reference for managers interested in the different ways private and public sector organizations are implementing scorecards."

Robert S. Kaplan, Baker Foundation Professor, Harvard Business School

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