Scorecard Best Practices: Design, Implementation, and Evaluation - Rilegato

Lawson, Raef A.; Desroches, Denis; Hatch, Toby

Rilegato

ISBN 10: 0470129468 ISBN 13: 9780470129463

Casa editrice: John Wiley & Sons Inc, 2007

Riassunto

Scorecard Best Practices: Design, Implementation, and Evaluation expertly shows you how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. It is the one-stop resource you will turn to for the latest tools and know-how to implement corrective changes. Whether you are a CEO, CFO, CIO, vice president, or department manager, Scorecard Best Practices is the book you will keep at your fingertips to get your company running at maximum performance.

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Informazioni sull?autore

Raef Lawson, PhD, CPA, CMA, is Director of Research for the Institute of Management Accountants (IMA). He was formerly a professor and chair of the Accounting Department at the University at Albany, State University of New York. He has written extensively in the areas of scorecards, activity-based costing, and cost management, and his work has been published in a variety of publications.

Toby Hatch is a Domain Leader for Performance Scorecard and Business Modeling with Hyperion Solutions. Ms. Hatch has been involved with supporting and implementing scorecard systems, performance management solutions, and activity-based management solutions in companies around the world since 1988. Based on five years of research on implementing scorecard systems, she has published numerous articles in various magazines.

Denis Desroches is a Domain Leader in the business performance management field with Hyperion Solutions. Since 1993, he has supported organizations with the selection, implementation, and knowledge acquisition of scorecard, performance management, and activity-based management solutions.

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Scorecard Best Practices

Design, Implementation, and Evaluation

What if you had a management tool that would give you and your colleagues current information on the health of your organization and where you stand with respect to achieving your corporate goals? What if this tool could also be used by other managers to communicate changes in strategy, align the business units with the changes, and ultimately help to align employee behavior with the corporate strategy?

Scorecard Best Practices: Design, Implementation, and Evaluation is your single-source reference to achieving all of these goals in order to get the most benefit from Scorecards at your organization. This practical guidebook shows you how to turn strategy into performance at every organizational level and includes eight case studies of companies that have successfully implemented the balanced scorecard, a high-level implementation plan, and a best practices considerations checklist.

Useful for CFOs and controllers, this book offers the best practices with pragmatic insights and proactive strategies to effectively employ the Scorecard system at maximum performance. Scorecard Best Practices provides essential information on:

• Best practice organization benefits

• Choosing an appropriate framework

• Establishing motivation

• Aligning measures and employees to organizational goals

• Getting buy-in from top-level management

• Enabling a supportive environment

• Communicating scorecard concepts

• Designing your scorecard system

Both for those familiar with Scorecards as well as those uninitiated with them, Scorecard Best Practices is an easy-to-read, easy-to-follow—and effective—guide that will show you how to go from strategic ideas to world-class performance.

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Praise forScorecard Best PracticesDesign, Implementation, and Evaluation

"Scorecard Best Practices is a timely contribution to the growing research on performance management. One of the strengths of this book is its collection of the specific scorecard experiences presented in eight user studies. The writing is lively and marked by many comparative tables and figures. It is not limited to success stories, however. The reader gets straightforward analysis unslanted by sales pitches for scorecard systCharles T. Horngren, Edmond W. Littlefield Professor of Accountancy, Emeritus Stanford University

"This timely book goes a long way toward satisfying the need for more information and best practices. It offers observations and recommendations based on practicalexperience and a survey of business users."

John Kopcke, Senior Vice President, Business Intelligence and Performance Management Global Business, Unit Oracle Corporation

"Scorecards are critical to any comprehensive performance management program. However, 'scorecarding' is often misunderstood or confused with 'dashboarding.' In Scorecard Best Practices, Lawson, Hatch, and Desroches have done a fine job illuminating the subject—providing a wealth of best practices and case studies, methodologies, know-how, and solid practical advice. This book is a 'must read' for anyone contemplating a performance management initiative!"

Howard Dresner, Industry luminary and author of The Performance Management Revolution: Business Results Through Insight and Action

"This provides an excellent summary and diverse case studies of contemporary practice around the world with operational and strategy scorecards. Scorecard Best Practices will be a valuable reference for managers interested in the different ways private and public sector organizations are implementing scorecards."

Robert S. Kaplan, Baker Foundation Professor, Harvard Business School

Dettagli dell'edizione

• Editore: John Wiley & Sons Inc
• Data di pubblicazione: 2007
• Lingua: Inglese
• ISBN 10: 0470129468
• ISBN 13: 9780470129463
• Rilegatura: Copertina rigida
• Numero edizione: 1
• Numero di pagine: 176
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile