An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs -- now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: * The four foundation stones that lead the development and use of KPIs * A 12-step model for developing and using KPIs with guidelines * A KPI resource kit including worksheets, workshop programs, and questionnaires * A new and pragmatic approach to finding critical success factors * Over 300 performance measures * Implementation variations for small to medium enterprises and not-for-profit organizations * New implementation short cuts * How to brainstorm performance measures * Templates for reporting performance measures * A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and 'how to sections' on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, Second Edition will help you identify and track your organization's KPIs to ensure continued and increased success.
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Descrizione libro John Wiley & Sons Inc, 2010. Hardcover. Condizione libro: Brand New. 2nd edition. 272 pages. 9.17x6.46x1.14 inches. In Stock. Codice libro della libreria zk0470545151
Descrizione libro Wiley, 2010. Condizione libro: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: "Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET. Codice libro della libreria ABE_book_new_0470545151
Descrizione libro Wiley, 2010. Hardcover. Condizione libro: New. 2. Codice libro della libreria DADAX0470545151
Descrizione libro Wiley, 2010. Hardcover. Condizione libro: New. book. Codice libro della libreria 0470545151
Descrizione libro Wiley, 2010. Hardcover. Condizione libro: New. Codice libro della libreria P110470545151