Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide

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9780471039716: Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide

A proven program for increasing your management skills

Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to:
* Use eight building blocks to become a more effective manager
* Overcome self-defeating behavior
* Handle criticism to maintain and enhance self-esteem
* State limits and expectations to clarify assignments
* Become a more effective listener
* Receive and give positive feedback to enhance team building
* Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations
* By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

From the Publisher:

A completely revised and expanded update of its highly successful predecessor designed to help managers improve interpersonal skills and become more effective at their jobs. Features the latest management trends including quality, team building, self-managed work teams and developing positive work relationships. Every chapter ends with a self-test to check your progress. Contains numerous charts, worksheets and graphs which reinforce the text.

About the Author:

Madelyn Burley-Allen, the founder and President of Dynamics of Human Behavior, has conducted over 2,000 seminars on listening and management for organizations around the world. A frequent speaker at state and national conferences, she has consulted for such companies as AT&T, DuPont, IBM, and State Compensation Insurance Funds all over the country. Her work has been covered in numerous magazines and newspapers, including Glamour and Working Woman, and she has appeared on several national television and radio shows. She is the author of Listening: The Forgotten Skill, also available from Wiley.

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Madelyn Burley-Allen
Editore: John Wiley and Sons
ISBN 10: 0471039713 ISBN 13: 9780471039716
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Descrizione libro John Wiley and Sons. Condizione libro: New. Brand New. Codice libro della libreria 0471039713

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Madelyn Burley-Allen
Editore: John Wiley and Sons Ltd, United States (1995)
ISBN 10: 0471039713 ISBN 13: 9780471039716
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Descrizione libro John Wiley and Sons Ltd, United States, 1995. Paperback. Condizione libro: New. 2nd Revised edition. Language: English . Brand New Book. A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You ll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations * By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials. Codice libro della libreria AAH9780471039716

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Madelyn Burley-Allen
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ISBN 10: 0471039713 ISBN 13: 9780471039716
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Descrizione libro John Wiley Sons Inc, United States, 2013. Paperback. Condizione libro: New. 2nd Edition. Language: English . Brand New Book. A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You ll learn how to: â Use eight building blocks to become a more effective manager â Overcome self-defeating behavior â Handle criticism to maintain and enhance self-esteem â State limits and expectations to clarify assignments â Become a more effective listener â Receive and give positive feedback to enhance team building â Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations â By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials. Codice libro della libreria AAH9780471039716

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Descrizione libro 2013. PAP. Condizione libro: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Codice libro della libreria IB-9780471039716

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Madelyn Burley-Allen
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ISBN 10: 0471039713 ISBN 13: 9780471039716
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Descrizione libro John Wiley and Sons Ltd, United States, 1995. Paperback. Condizione libro: New. 2nd Revised edition. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You ll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations * By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials. Codice libro della libreria BZV9780471039716

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Madelyn Burley-Allen
ISBN 10: 0471039713 ISBN 13: 9780471039716
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Descrizione libro Paperback. Condizione libro: New. 2nd. Paperback. A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 240 pages. 0.490. Codice libro della libreria 9780471039716

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Madelyn Burley-Allen
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ISBN 10: 0471039713 ISBN 13: 9780471039716
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Descrizione libro John Wiley 1995-05-26, New York |Chichester, 1995. paperback. Condizione libro: New. Codice libro della libreria 9780471039716

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