A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
This is a guide to the process of marketing and selling financial services for those in the financial service industry. The author explains how marketing services differ from marketing products, and explains how a bank or other organization can be reoriented to focus on delivering customer service as a critical competitive factor.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Da: CitiRetail, Stevenage, Regno Unito
Hardcover. Condizione: new. Hardcover. A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client. This is a guide to the process of marketing and selling financial services for those in the financial service industry. The author explains how marketing services differ from marketing products, and explains how a bank or other organization can be reoriented to focus on delivering customer service as a critical competitive factor. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Codice articolo 9780471540304
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Da: moluna, Greven, Germania
Gebunden. Condizione: New. A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture.Über den AutorRobert G. Stemper is the author of Service Selling: A Guide to Increasing Sales . Codice articolo 446917123
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Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Condizione: New. A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. Num Pages: 230 pages, Ill. BIC Classification: KF; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 235 x 160 x 25. Weight in Grams: 510. . 1991. Hardback. . . . . Codice articolo V9780471540304
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Da: Revaluation Books, Exeter, Regno Unito
Paperback. Condizione: Brand New. 1st edition. 230 pages. 9.35x6.35x0.88 inches. In Stock. This item is printed on demand. Codice articolo __0471540307
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