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Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Systems - Rilegato
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Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both areas and also links the two. For practitioners of Business Process Re-engineering, it provides step-by-step guidance on how to check for quality in their radically redesigned processes. Quality management professionals can learn how to express their approaches within a process framework. The book provides guidance and summary process charts for three popular management models, the ISO 9000 International Quality Standard, the Malcolm Baldrige National Quality Award and the European Quality Award. This book provides the answer for managers and consultants who need to bridge the gap between finding a systematic approach to quality and the wider needs of the organization. Those needing to write procedures and instructions and to document business processes will find the book invaluable. It also provides a foundation for those studying process modelling, quality management and business re-engineering.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sull?autore
About the author Gary Born is a consultant with Electronic Data Systems, one of the world's largest computer services companies. His work concentrates on improving business systems, specializing in quality management, process modelling and advanced information systems. He has carried out process studies for many blue chip and government clients. With 20 years of professional experience, he has consulted, taught and lectured in ten countries in Europe and North America. He has published or presented more than 25 papers in quality management, business re-engineering and related subjects. He is a member of the UK panel responsible for the ISO 9000 series of quality standards. Born in Chicago, he now lives in the United Kingdom and is married with two children.
Dalla quarta di copertina
Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both areas and also links the two. For practitioners of Business Process Re-engineering, it provides step-by-step guidance on how to check for quality in their radically redesigned processes. Quality management professionals can learn how to express their approaches within a process framework. The book provides guidance and summary process charts for three popular management models, the ISO 9000 International Quality Standard, the Malcolm Baldrige National Quality Award and the European Quality Award. This book provides the answer for managers and consultants who need to bridge the gap between finding a systematic approach to quality and the wider needs of the organization. Those needing to write procedures and instructions and to document business processes will find the book invaluable. It also provides a foundation for those studying process modelling, quality management and business re-engineering.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Process Management, Quality Improvement: The Way to Design Document and Re-engineering Business Systems
Editore:
John Wiley and Sons, 1994
ISBN 10: 0471942839
ISBN 13: 9780471942832
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Da: Reuseabook, Gloucester, GLOS, Regno Unito
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Hardcover. Condizione: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Codice articolo CHL10028682
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Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
Editore:
Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471942839
ISBN 13: 9780471942832
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Da: Better World Books Ltd, Dunfermline, Regno Unito
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Condizione: Very Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo GRP68311638
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Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
Editore:
Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471942839
ISBN 13: 9780471942832
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Prima edizione
Da: Better World Books Ltd, Dunfermline, Regno Unito
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Condizione: Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo GRP16493384
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Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business Systems
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Hardback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR001454078
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Process Management, Quality Improvement: The Way to Design Document and Re-engineering Business Systems
Da: Bahamut Media, Reading, Regno Unito
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Hardcover. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780471942832
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Process Management, Quality Improvement: The Way to Design Document and Re-engineering Business Systems
Da: AwesomeBooks, Wallingford, Regno Unito
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Hardcover. Condizione: Very Good. Process Management, Quality Improvement: The Way to Design Document and Re-engineering Business Systems This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780471942832
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Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Systems
Editore:
John Wiley and Sons, 1994
ISBN 10: 0471942839
ISBN 13: 9780471942832
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Da: Anybook.com, Lincoln, Regno Unito
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Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9780471942832. Codice articolo 8979989
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Foto dell'editore
Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
Editore:
Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471942839
ISBN 13: 9780471942832
Antico o usato
Rilegato
Prima edizione
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo GRP68311638
Quantità: 1 disponibili
Foto dell'editore
Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
Editore:
Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471942839
ISBN 13: 9780471942832
Antico o usato
Rilegato
Prima edizione
Da: Better World Books: West, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 4732366-6
Quantità: 1 disponibili
Foto dell'editore
Process Management to Quality Improvement : The Way to Design, Document and Re-Engineer Business Systems
Editore:
Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471942839
ISBN 13: 9780471942832
Antico o usato
Rilegato
Prima edizione
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. 1st Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo GRP16493384
Quantità: 1 disponibili