Reaching the Interactive Customer: Integrated Services for the Digital World - Brossura

Tomsen, Mai-lan

 
9780521816700: Reaching the Interactive Customer: Integrated Services for the Digital World

Sinossi

Provides critical information for business professionals who want to understand a 'connected world', linking businesses, customers, and service providers.

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Descrizione del libro

Reaching the Interactive Customer provides critical information for business professionals who want to understand a 'connected world', linking businesses, customers, and service providers. It describes how the audience for interactive services has evolved and what that audience is looking for in consumer devices.

Contenuti

1. Information age in the home; 2. The personalization of communication devices; Communication; 3. New sound; 4. New view; 5. Monitoring the home; 6. Balancing act; 7. Road to a new market.

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