Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement - Brossura

Kelly, Michael R.

 
9780527916527: Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement

Sinossi

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

  1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
  2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
  3. Standardize: Ensure that useful actions are preserved.

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Informazioni sull?autore

Michael R. Kelly

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Altre edizioni note dello stesso titolo

9781138464124: Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement

Edizione in evidenza

ISBN 10:  1138464120 ISBN 13:  9781138464124
Casa editrice: Productivity Press, 2017
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