Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement - Brossura

Kelly, Michael R.

Brossura

ISBN 10: 0527916528 ISBN 13: 9780527916527

Casa editrice: Productivity Press, 1992

Riassunto

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
3. Standardize: Ensure that useful actions are preserved.

Su questo libro

Informazioni sull'autore

Michael R. Kelly

Dettagli dell'edizione

• Editore: Productivity Press
• Data di pubblicazione: 1992
• Lingua: Inglese
• ISBN 10: 0527916528
• ISBN 13: 9780527916527
• Rilegatura: Copertina flessibile
• Numero edizione: 1
• Numero di pagine: 176
• Contatto del produttore: Taylor and Francis, GPSR Taylor and Francis; gpsr@taylorandfrancis.com; ; Taylor & Francis Verlag GmbH, Kaufingerstraße 24; München; 80331; Germania