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Sales Management: Building Customer Relationships and Partnerships

 
9780538743921: Sales Management: Building Customer Relationships and Partnerships

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SALES MANAGEMENT: BUILDING CUSTOMER RELATIONSHIPS AND PARTNERSHIPS, International Edition is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.

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9780618721016: Sales Management: Building Customer Relationships and Partnerships: A Customer Relationship Approach

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ISBN 10:  0618721010 ISBN 13:  9780618721016
Casa editrice: South-Western Pub, 2008
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Hair Jr., Prof Joseph F.
Editore: Cengage Learning, 1980
ISBN 10: 0538743921 ISBN 13: 9780538743921
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Condizione: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Codice articolo Z1-H-022-02813

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