Assertiveness for Managers - Rilegato

Gillen, Terry

Rilegato

ISBN 10: 0566028611 ISBN 13: 9780566028618

Casa editrice: Gower Pub Co, 1992

Riassunto

Flatter organizations, decentralized authority, changing technology, obsolete skills, downsizing, retraining, outplacement - these are common features of today's business environment. Against such a background, success depends increasingly on the personal credibility of individual managers. In this timely book, Terry Gillen explains how an assertive style of management can dramatically improve effectiveness. He sets out the principles and benefits of assertive behaviour and shows how to apply assertiveness techniques in everyday management situations.
Part I places assertiveness in the context of the modern manager's job, illustrates the three main types of behaviour and describes a method of harnessing emotional energy to ensure the desired results.
Part II shows how to handle a range of management problems, including aggressive bosses or colleagues, receiving/giving criticism, disciplining staff, resolving conflict and controlling stress. Each chapter contains examples of the particular problem, guidance on how to deal with it assertively and a summary for rapid reference.
This is above all a practical book. Do you, asks the author, want to be the kind of manager who motivates his or her team to achieve their objectives, inspires loyalty in subordinates, earns the respect of colleagues, is held in high esteem by senior management, feels self-confident at work?
If so, you are ready to benefit from developing your assertiveness - with Terry Gillen's help.

Su questo libro

Product Description

Book by Gillen Terry

Dettagli dell'edizione

• Editore: Gower Pub Co
• Data di pubblicazione: 1992
• Lingua: Inglese
• ISBN 10: 0566028611
• ISBN 13: 9780566028618
• Rilegatura: Copertina rigida
• Numero di pagine: 300
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile