Sinossi
This publication has been developed as a result of demand from commercial and public sector organizations. It is aimed at managers and staff responsible for implementing, maintaining, improving or procuring service management. It enables managers to understand the best practices, objectives, benefits and possible problems of service management. It recognizes that services and service management are essential to helping organizations generate revenue or be cost-effective.
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A Manager's Guide to Service Management
Editore:
BSI British Standards Institutio, 2004
ISBN 10: 0580427641
ISBN 13: 9780580427640
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Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
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Condizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo wbb0023086779
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A Manager's Guide to Service Management
Da: Wonder Book, Frederick, MD, U.S.A.
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Condizione: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Codice articolo L03C-03300
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