Stop Paddling & Start Rocking the Boat: BUSINESS LESSONS FROM THE SCHOOL OF HARD KNOCKS - Brossura

Pritchett, Louis

Brossura

ISBN 10: 0595445012 ISBN 13: 9780595445011

Casa editrice: iUniverse, 2007

Riassunto

In 1987, Lou Pritchett, the vice president of sales at Procter & Gamble, had a radical idea. He phoned Sam Walton and invited the visionary chairman of Wal-Mart on a two-day canoe trip. There on the South Fork River in Arkansas, Lou made Sam and offer no profit-minded person could refuse: the chance to forge a partnership between the two colossal firms.This now legendary trip marks the culmination of a lifetime devoted to building customer relationships. Sam wrote Lou, "Thank you for what you have personally done to bring our two companies together and develop a relationship that I think will be outstanding and beneficial to both of us for a long time to come. You are a real friend."

Su questo libro

L'autore

Lou Pritchett?s BeliefsWinning companies can create and sustain genuine love affairs with suppliers, customers, and employees.The object of customer/supplier partnering is to form and maintain a mutually productive relationship in which the needs of both parties are met.Leading companies make room for dreamers and poets because an idea is a thousand times more powerful than a fact.Only when trust and cooperation replace doubt and confrontation can costs be reduced throughout the total system.Top-performing companies choose first to understand, then to meet, and then to exceed customer expectations.

Product Description

Book by Pritchett Louis

Dettagli dell'edizione

• Editore: iUniverse
• Data di pubblicazione: 2007
• Lingua: Inglese
• ISBN 10: 0595445012
• ISBN 13: 9780595445011
• Rilegatura: Copertina flessibile
• Numero di pagine: 290
• Contatto del produttore: non disponibile
• Persona responsabile: gpsr@libri.de; gpsr@libri.de; ; Friedensallee 273; Hamburg; 22763; Germania