Over the years, thousands of tools have been developed for debugging TCP/IP networks. They range from very specialized tools that do one particular task, to generalized suites that do just about everything except replace bad Ethernet cables. Even better, many of them are absolutely free. There's only one problem: who has time to track them all down, sort through them for the best ones for a particular purpose, or figure out how to use them? Network Troubleshooting Tools does the work for you--by describing the best of the freely available tools for debugging and troubleshooting. You can start with a lesser-known version of ping that diagnoses connectivity problems, or take on a much more comprehensive program like MRTG for graphing traffic through network interfaces. There's tkined for mapping and automatically monitoring networks, and Ethereal for capturing packets and debugging low-level problems. This book isn't just about the tools available for troubleshooting common network problems. It also outlines a systematic approach to network troubleshooting: how to document your network so you know how it behaves under normal conditions, and how to think about problems when they arise, so you can solve them more effectively. The topics covered in this book include:
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Preface; Audience; Organization; Conventions; Acknowledgments; Chapter 1: Network Management and Troubleshooting; 1.1 General Approaches to Troubleshooting; 1.2 Need for Troubleshooting Tools; 1.3 Troubleshooting and Management; Chapter 2: Host Configurations; 2.1 Utilities; 2.2 System Configuration Files; 2.3 Microsoft Windows; Chapter 3: Connectivity Testing; 3.1 Cabling; 3.2 Testing Adapters; 3.3 Software Testing with ping; 3.4 Microsoft Windows; Chapter 4: Path Characteristics; 4.1 Path Discovery with traceroute; 4.2 Path Performance; 4.3 Microsoft Windows; Chapter 5: Packet Capture; 5.1 Traffic Capture Tools; 5.2 Access to Traffic; 5.3 Capturing Data; 5.4 tcpdump; 5.5 Analysis Tools; 5.6 Packet Analyzers; 5.7 Dark Side of Packet Capture; 5.8 Microsoft Windows; Chapter 6: Device Discovery and Mapping; 6.1 Troubleshooting Versus Management; 6.2 Device Discovery; 6.3 Device Identification; 6.4 Scripts; 6.5 Mapping or Diagramming; 6.6 Politics and Security; 6.7 Microsoft Windows; Chapter 7: Device Monitoring with SNMP; 7.1 Overview of SNMP; 7.2 SNMP-Based Management Tools; 7.3 Non-SNMP Approaches; 7.4 Microsoft Windows; Chapter 8: Performance Measurement Tools; 8.1 What, When, and Where; 8.2 Host-Monitoring Tools; 8.3 Point-Monitoring Tools; 8.4 Network-Monitoring Tools; 8.5 RMON; 8.6 Microsoft Windows; Chapter 9: Testing Connectivity Protocols; 9.1 Packet Injection Tools; 9.2 Network Emulators and Simulators; 9.3 Microsoft Windows; Chapter 10: Application-Level Tools; 10.1 Application-Protocols Tools; 10.2 Microsoft Windows; Chapter 11: Miscellaneous Tools; 11.1 Communications Tools; 11.2 Log Files and Auditing; 11.3 NTP; 11.4 Security Tools; 11.5 Microsoft Windows; Chapter 12: Troubleshooting Strategies; 12.1 Generic Troubleshooting; 12.2 Task-Specific Troubleshooting; Appendix A: Software Sources; A.1 Installing Software; A.2 Generic Sources; A.3 Licenses; A.4 Sources for Tools; Appendix B: Resources and References; B.1 Sources of Information; B.2 References by Topic; B.3 References; Colophon;
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