Making Things Happen: Mastering Project Management

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9780596517717: Making Things Happen: Mastering Project Management

In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere.

Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn't cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask.

Topics in this new edition include:

  • How to make things happen
  • Making good decisions
  • Specifications and requirements
  • Ideas and what to do with them
  • How not to annoy people
  • Leadership and trust
  • The truth about making dates
  • What to do when things go wrong
Complete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the book to your job. It is inspiring, funny, honest, and compelling, and definitely the one book that you and your team need to have within arm's reach throughout the life of your project.

Coming from the rare perspective of someone who fought difficult battles on Microsoft's biggest projects and taught project design and management for MSTE, Microsoft's internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

About the Author:

Scott Berkun worked on the Internet Explorer team at Microsoft from 1994-1999 and left the company in 2003 with the goal of writing enough books to fill a shelf. The Myths of Innovation is his second book: he wrote the best seller, The Art of Project Management (O'Reilly 2005). He makes a living writing, teaching and speaking. He teaches a graduate course in creative thinking at the University of Washington, runs the sacred places architecture tour at NYC's GEL conference, and writes about innovation, design and management at www.scottberkun.com.

Contenuti:

FOREWORD; PREFACE; Who should read this book; Assumptions I've made about you in writing this book; How to use this book; How to contact us; Safari® Books Online; Chapter 1: A brief history of project management (and why you should care); 1.1 Using history; 1.2 Web development, kitchens, and emergency rooms; 1.3 The role of project management; 1.4 Program and project management at Microsoft; 1.5 The balancing act of project management; 1.6 Pressure and distraction; 1.7 The right kind of involvement; 1.8 Summary; 1.9 Exercises; PART ONE: PLANS; Chapter 2: The truth about schedules; 2.1 Schedules have three purposes; 2.2 Silver bullets and methodologies; 2.3 What schedules look like; 2.4 Why schedules fail; 2.5 What must happen for schedules to work; 2.6 Summary; 2.7 Exercises; Chapter 3: How to figure out what to do; 3.1 Software planning demystified; 3.2 Approaching plans: the three perspectives; 3.3 The magical interdisciplinary view; 3.4 Asking the right questions; 3.5 Catalog of common bad ways to decide what to do; 3.6 The process of planning; 3.7 Customer research and its abuses; 3.8 Bringing it all together: requirements; 3.9 Summary; 3.10 Exercises; Chapter 4: Writing the good vision; 4.1 The value of writing things down; 4.2 How much vision do you need?; 4.3 The five qualities of good visions; 4.4 The key points to cover; 4.5 On writing well; 4.6 Drafting, reviewing, and revising; 4.7 A catalog of lame vision statements (which should be avoided); 4.8 Examples of visions and goals; 4.9 Visions should be visual; 4.10 The vision sanity check: daily worship; 4.11 Summary; 4.12 Exercises; Chapter 5: Where ideas come from; 5.1 The gap from requirements to solutions; 5.2 There are bad ideas; 5.3 Thinking in and out of boxes is OK; 5.4 Good questions attract good ideas; 5.5 Bad ideas lead to good ideas; 5.6 Perspective and improvisation; 5.7 The customer experience starts the design; 5.8 A design is a series of conversations; 5.9 Summary; 5.10 Exercises; Chapter 6: What to do with ideas once you have them; 6.1 Ideas get out of control; 6.2 Managing ideas demands a steady hand; 6.3 Checkpoints for design phases; 6.4 How to consolidate ideas; 6.5 Prototypes are your friends; 6.6 Questions for iterations; 6.7 The open-issues list; 6.8 Summary; 6.9 Exercises; PART TWO: SKILLS; Chapter 7: Writing good specifications; 7.1 What specifications can and cannot do; 7.2 Deciding what to specify; 7.3 Specifying is not designing; 7.4 Who, when, and how; 7.5 When are specs complete?; 7.6 Reviews and feedback; 7.7 Summary; 7.8 Exercises; Chapter 8: How to make good decisions; 8.1 Sizing up a decision (what's at stake); 8.2 Finding and weighing options; 8.3 Information is a flashlight; 8.4 The courage to decide; 8.5 Paying attention and looking back; 8.6 Summary; 8.7 Exercises; Chapter 9: Communication and relationships; 9.1 Management through conversation; 9.2 A basic model of communication; 9.3 Common communication problems; 9.4 Projects depend on relationships; 9.5 The best work attitude; 9.6 Summary; 9.7 Exercises; Chapter 10: How not to annoy people: process, email, and meetings; 10.1 A summary of why people get annoyed; 10.2 The effects of good process; 10.3 Non-annoying email; 10.4 How to run the non-annoying meeting; 10.5 Summary; 10.6 Exercises; Chapter 11: What to do when things go wrong; 11.1 Apply the rough guide; 11.2 Common situations to expect; 11.3 Take responsibility; 11.4 Damage control; 11.5 Conflict resolution and negotiation; 11.6 Roles and clear authority; 11.7 An emotional toolkit: pressure, feelings about feelings, and the hero complex; 11.8 Summary; 11.9 Exercises; PART THREE: MANAGEMENT; Chapter 12: Why leadership is based on trust; 12.1 Building and losing trust; 12.2 Make trust clear (create green lights); 12.3 The different kinds of power; 12.4 Trusting others; 12.5 Trust is insurance against adversity; 12.6 Models, questions, and conflicts; 12.7 Trust and making mistakes; 12.8 Trust in yourself (self-reliance); 12.9 Summary; 12.10 Exercises; Chapter 13: Making things happen; 13.1 Priorities make things happen; 13.2 Things happen when you say no; 13.3 Keeping it real; 13.4 Know the critical path; 13.5 Be relentless; 13.6 Be savvy; 13.7 Summary; 13.8 Exercises; Chapter 14: Middle-game strategy; 14.1 Flying ahead of the plane; 14.2 Taking safe action; 14.3 The coding pipeline; 14.4 Hitting moving targets; 14.5 Summary; 14.6 Exercises; Chapter 15: End-game strategy; 15.1 Big deadlines are just several small deadlines; 15.2 Elements of measurement; 15.3 Elements of control; 15.4 The end of end-game; 15.5 Party time; 15.6 Summary; 15.7 Exercises; Chapter 16: Power and politics; 16.1 The day I became political; 16.2 The sources of power; 16.3 The misuse of power; 16.4 How to solve political problems; 16.5 Know the playing field; 16.6 Summary; 16.7 Exercises; A guide for discussion groups; Introducing the project management clinic; How to start your own discussion group; Sample discussion topics; ANNOTATED BIBLIOGRAPHY; ACKNOWLEDGMENTS; For this revised edition; From the previous edition; PHOTO CREDITS; COLOPHON;

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

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ISBN 10: 0596517718 ISBN 13: 9780596517717
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Descrizione libro O Reilly Media, Inc, USA, United States, 2008. Paperback. Condizione libro: New. Revised ed.. 231 x 178 mm. Language: English . Brand New Book. In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere. Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn t cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask. Topics in this new edition include: * How to make things happen * Making good decisions * Specifications and requirements * Ideas and what to do with them * How not to annoy people * Leadership and trust * The truth about making dates * What to do when things go wrong Complete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the book to your job. It is inspiring, funny, honest, and compelling, and definitely the one book that you and your team need to have within arm s reach throughout the life of your project. Coming from the rare perspective of someone who fought difficult battles on Microsoft s biggest projects and taught project design and management for MSTE, Microsoft s internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come. Codice libro della libreria AAH9780596517717

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Descrizione libro O Reilly Media, Inc, USA, United States, 2008. Paperback. Condizione libro: New. Revised ed.. 231 x 178 mm. Language: English . Brand New Book. In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere. Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn t cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask. Topics in this new edition include: * How to make things happen * Making good decisions * Specifications and requirements * Ideas and what to do with them * How not to annoy people * Leadership and trust * The truth about making dates * What to do when things go wrong Complete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the book to your job. It is inspiring, funny, honest, and compelling, and definitely the one book that you and your team need to have within arm s reach throughout the life of your project. Coming from the rare perspective of someone who fought difficult battles on Microsoft s biggest projects and taught project design and management for MSTE, Microsoft s internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come. Codice libro della libreria AAH9780596517717

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Descrizione libro O'Reilly Media, Inc, USA. Paperback. Condizione libro: new. BRAND NEW, Making Things Happen: Mastering Project Management, Scott Berkun, In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere. Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn't cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask. Topics in this new edition include: * How to make things happen * Making good decisions * Specifications and requirements * Ideas and what to do with them * How not to annoy people * Leadership and trust * The truth about making dates * What to do when things go wrong Complete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the book to your job. It is inspiring, funny, honest, and compelling, and definitely the one book that you and your team need to have within arm's reach throughout the life of your project. Coming from the rare perspective of someone who fought difficult battles on Microsoft's biggest projects and taught project design and management for MSTE, Microsoft's internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come. Codice libro della libreria B9780596517717

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Descrizione libro O'Reilly Media, Inc, USA, 2008. Condizione libro: New. 2008. Revised. Paperback. Offers a collection of essays on philosophies and strategies for defining, leading, and managing projects. This book explains to technical and non-technical readers alike what it takes to get through a large software or web development project. It does not cite specific methods, but focuses on philosophy and strategy. Num Pages: 410 pages, 1, black & white illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational. Dimension: 233 x 178 x 22. Weight in Grams: 716. . . . . . . Codice libro della libreria V9780596517717

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Descrizione libro O'Reilly Media, 2008. Condizione libro: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: FOREWORD PREFACE Who should read this book Assumptions I've made about you in writing this book How to use this book How to contact us Safari Books Online Chapter 1: A brief history of project management (and why you should care) 1.1 Using history 1.2 Web development, kitchens, and emergency rooms 1.3 The role of project management 1.4 Program and project management at Microsoft 1.5 The balancing act of project management 1.6 Pressure and distraction 1.7 The right kind of involvement 1.8 Summary 1.9 Exercises PART ONE PLANS Chapter 2: The truth about schedules 2.1 Schedules have three purposes 2.2 Silver bullets and methodologies 2.3 What schedules look like 2.4 Why schedules fail 2.5 What must happen for schedules to work 2.6 Summary 2.7 Exercises Chapter 3: How to figure out what to do 3.1 Software planning demystified 3.2 Approaching plans: the three perspectives 3.3 The magical interdisciplinary view 3.4 Asking the right questions 3.5 Catalog of common bad ways to decide what to do 3.6 The process of planning 3.7 Customer research and its abuses 3.8 Bringing it all together: requirements 3.9 Summary 3.10 Exercises Chapter 4: Writing the good vision 4.1 The value of writing things down 4.2 How much vision do you need? 4.3 The five qualities of good visions 4.4 The key points to cover 4.5 On writing well 4.6 Drafting, reviewing, and revising 4.7 A catalog of lame vision statements (which should be avoided) 4.8 Examples of visions and goals 4.9 Visions should be visual 4.10 The vision sanity check: daily worship 4.11 Summary 4.12 Exercises Chapter 5: Where ideas come from 5.1 The gap from requirements to solutions 5.2 There are bad ideas 5.3 Thinking in and out of boxes is OK 5.4 Good questions attract good ideas 5.5 Bad ideas lead to good ideas 5.6 Perspective and improvisation 5.7 The customer experience starts the design 5.8 A design is a series of conversations 5.9 Summary 5.10 Exercises Chapter 6: What to do with ideas once you have them 6.1 Ideas get out of control 6.2 Managing ideas demands a steady hand 6.3 Checkpoints for design phases 6.4 How to consolidate ideas 6.5 Prototypes are your friends 6.6 Questions for iterations 6.7 The open-issues list 6.8 Summary 6.9 Exercises PART TWO SKILLS Chapter 7: Writing good specifications 7.1 What specifications can and cannot do 7.2. Codice libro della libreria ABE_book_new_0596517718

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Descrizione libro 2008. Paperback. Condizione libro: New. 175mm x 23mm x 231mm. Paperback. In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies f.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 392 pages. 0.658. Codice libro della libreria 9780596517717

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Descrizione libro Paperback. Condizione libro: New. Not Signed; In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical. book. Codice libro della libreria ria9780596517717_rkm

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Descrizione libro O'Reilly Media, Inc, USA. Condizione libro: New. 2008. Revised. Paperback. Offers a collection of essays on philosophies and strategies for defining, leading, and managing projects. This book explains to technical and non-technical readers alike what it takes to get through a large software or web development project. It does not cite specific methods, but focuses on philosophy and strategy. Num Pages: 410 pages, 1, black & white illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational. Dimension: 233 x 178 x 22. Weight in Grams: 716. . . . . . Books ship from the US and Ireland. Codice libro della libreria V9780596517717

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