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This latest title by business-writing expert Sheryl Lindsell-Roberts offers up-to-the-minute advice on writing electronic messages that are polished, polite, and effective. In her signature no-nonsense style, she shows how effective electronic communication can jump-start your business, advance your career, and expand your social network.
135 Tips on Email and Instant Messages addresses issues such as how libel and copyright laws apply to the Internet, using proper etiquette, and organizing a cluttered in-box. Lindsell-Roberts imparts a sense of humor to practical tips such as “don’t glut cyberspace with digital dross—know what isn’t appropriate for company email” and “eliminate thoughts that don’t add value—don’t leave your harried readers to extract the hidden kernels.” She offers convenient phrases that can be used verbatim (including subject lines proven to entice readers) and immediate solutions to common problems (including five ways to personalize an email to a large distribution that will increase the response rate).
Informative and entertaining, this handy resource is packed with valuable information for anyone who wants to communicate electronically with confidence and competence.
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Informazioni sugli autori
SHERYL LINDSELL-ROBERTS runs business-writing seminars throughout the country and is the author of numerous instructional guides, including the popular Strategic Business Letters and E-mail.
Sheryl Lindsell-Roberts has for more than twenty years been the Principal of Sheryl Lindsell-Roberts & Associates, a business writing and marketing communications firm that helps companies to be more profitable and productive through the written word.
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135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting
Editore:
Collins Reference, 2008
ISBN 10: 0618942580
ISBN 13: 9780618942589
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135 Tips On Email And Instant Messages: Plus Blogs, Chatrooms, and Texting
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135 Tips on Email and Instant Messages : Plus Blogs, Chatrooms, and Texting
Editore:
HarperCollins Publishers, 2008
ISBN 10: 0618942580
ISBN 13: 9780618942589
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135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting (Paperback or Softback)
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ISBN 13: 9780618942589
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135 Tips On Email And Instant Messages: Plus Blogs, Chatrooms, and Texting
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135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting
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Condizione: New. Über den AutorrnrnSHERYL LINDSELL-ROBERTS runs business-writing and e-mail seminars throughout the country and is the author of twenty-three books, including the popular Strategic Business Letters and E-mail, Mastering Computer Typing, R. Codice articolo 898401634
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135 Tips on Email and Instant Messages Plus Blogs, Chatrooms, and Texting
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135 Tips on Email and Instant Messages: Plus Blogs, Chatrooms, and Texting
Editore:
Houghton Mifflin, 2008
ISBN 10: 0618942580
ISBN 13: 9780618942589
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135 TIPS ON EMAIL AND INSTANT MESSAGES: Plus Blogs, Chatrooms, and Texting
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135 Tips on Email and Instant Messages : Plus Blogs, Chatrooms, and Texting
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