Articoli correlati a A Guide to Computer User Support for Help Desk and...
Sinossi
A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, communicating successfully with a client, determining the client s specific needs, and writing for the end user. This text has been updated to reflect the latest in support industry trends, especially the use of Web and e-mail-based support. For those considering entering the field, alternate career paths for user-support workers are described. This edition has retained and updated the CloseUp feature, which details real-life scenarios of working professionals and issues in the workplace. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in the technical-support field.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Product Description
Book by BEISSE Beisse Fred
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Risultati della ricerca per A Guide to Computer User Support for Help Desk and...
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Codice articolo OTV.0619215100.G
Compra usato
EUR 13,07
Spedizione gratuita
Spedito in U.S.A.
Spedito in U.S.A.
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Codice articolo G0619215100I3N00
Compra usato
EUR 13,59
Spedizione gratuita
Spedito in U.S.A.
Spedito in U.S.A.
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
Da: HPB-Red, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Codice articolo S_468653861
Compra usato
EUR 10,43
Spedizione EUR 3,21
Spedito in U.S.A.
Spedito in U.S.A.
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. 3rd. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo GRP93303880
Compra usato
EUR 12,22
Spedizione EUR 5,84
Spedito da Regno Unito a U.S.A.
Spedito da Regno Unito a U.S.A.
Quantità: 1 disponibili
Foto dell'editore
A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
Editore:
Cengage Learning, Mason, OH, 2004
ISBN 10: 0619215100
ISBN 13: 9780619215101
Nuovo
Softcover
Da: a2zbooks, Burgin, KY, U.S.A.
Valutazione del venditore 5 su 5 stelle
Softcover. Condizione: New. 3rd Edition. minimal wear from storage. Looks great. WITH CD. 554 pages. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Computers & Internet; Education. ISBN: 0619215100. ISBN/EAN: 9780619215101. Pictures of this item not already displayed here available upon request. Inventory No: 1561011584. Codice articolo 1561011584
Compra nuovo
EUR 44,10
Spedizione EUR 7,06
Spedito in U.S.A.
Spedito in U.S.A.
Quantità: 1 disponibili