Foundation of IT Operations Management: Event Monitoring and Controls - Brossura

Verma, Mr. Prafull; Kumar, Mr. Kalyan

 
9780692205709: Foundation of IT Operations Management: Event Monitoring and Controls
Brossura
ISBN 10: 0692205705 ISBN 13: 9780692205709
Casa editrice: Foundation Of IT Operation, 2014

Sinossi

In IT operations, event monitoring and control - where you continuously monitor the health of IT infrastructure and take proactive measures to prevent the interruptions in IT services- is dominated by tools and technology but there is a meticulous process behind it. This book tries to demystify the underlying process for this kind of operation management. There are lot many books on service management but those books do not cover this subject adequately and leave this area to be addressed by tools and technology. Tools vendor on the other hand, focus on the tool part, leaving the process aspect to the service management professionals. This book fills in the void and connects both, the process and the tools to provide a holistic view. The book takes an educative tone and written primarily for IT generalist and not for the tool experts, although it would give a new perspective to tool experts also.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Editore
Foundation Of IT Operation
Data di pubblicazione
2014
Lingua
Inglese
ISBN 10 
0692205705
ISBN 13 
9780692205709
Rilegatura
Copertina flessibile
Numero di pagine
138
Contatto del produttore
non disponibile
Persona responsabile
non disponibile