Nurse Manager: A Practical Guide to Better Employee Relations - Brossura

Pugh MS RN CS, June Blankenship; Woodward-Smith MSN RN CS, MaryAnn

Brossura

ISBN 10: 0721664458 ISBN 13: 9780721664453

Casa editrice: Saunders, 1997

Riassunto

The 2nd Edition of this lively, practical resource helps readers develop the skills they need to be effective nurse managers. Extensively revised and updated throughout, it applies current management and psychological concepts to nursing situations and health care management issues. Nurse managers can benefit from the practical guidelines and examples of communication, stress management, motivating a team, customer relations, and developing a powerful network.
Review of Last Edition:
"Packed with helpful information...a refreshing way to review techniques for improving skills"
--Neonatal Network

Su questo libro

Contenuti:

Part I: The Essential Skills. Assertive Health Care Manager: It's a Matter of Choice. Assertive Verbal Skills: Do You Say What You Mean? Nonverbal Communication: Does Your Behaviour Speak So Loudly They Can't Hear What You Say? Managerial Listening Response: Two Ears and One Mouth. Stress Management: The Final Word. Are You Managing Your Time or Is Time Managing You? It's a Matter of Choice. A Recipe for Creatinga Team: Together-Energized-Activated-Motivated. Feedback: Staying on Course. Part II: Putting It All Together. Clinical Skills Versus Management Skills: With Everything Else You Have to Do, Why Would You Adopt a Monkey? Customer Relations: Just Lookingfor a Little Respect. Playing the Change Game: The Process, The Players, The Practice. Networking: What Counts Is Not What You Know, But Who You Know Who Knows What You Need to Know. Power: It All Adds Up.

Product Description:

Book by Pugh MS RN CS June Blankenship WoodwardSmith MSN

Su questa edizione

• Editore: Saunders
• Data di pubblicazione: 1997
• ISBN 10: 0721664458
• ISBN 13: 9780721664453
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 117