Sinossi
Describes the technocentric disregard for corporate strategy and general management principles that have weakened many of today's technology-driven business ventures and offers valuable advice on how to develop the customer service and quality that will help a company survive in a technology-driven economy. Reprint. 15,000 first printing.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sugli autori
Dan Burke is the Vice President of Operations and Organizational Development at IQdestinations.com, a leading IT training company. He has consulted for companies such as Microsoft, JDEdwards, and IBM.
Alan Morrison is a Director at Immedient, a full-service technology consultant. Both authors live in the Denver area.
Alan Morrison is a Director at Immedient, a full-service technology consultant. Both authors live in the Denver area.
Dan Burke is the Vice President of Operations and Organizational Development at IQdestinations.com, a leading IT training company. He has consulted for companies such as Microsoft, JDEdwards, and IBM.
Alan Morrison is a Director at Immedient, a full-service technology consultant. Both authors live in the Denver area.
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