Draws on an international survey, case studies, and business interviews to identify the qualities of successful companies and managers, providing examples and guidelines on how to motivate employees, instill ethical principles, and promote a culture of cooperation and integrity. Reprint. 20,000 first printing.
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James M. Kouzes Co-author of The Leadership Challenge This is a straight-talking, data-based, and energy-infused work of uncompromising scholarship and incomparable practicality.
Lawrence A. Weinbach Chairman and CEO, Unisys Corporation A great "how to succeed" manual for organizations in any field. Maister confirms that success is not about programs and policies but is about the honesty, integrity, and courage of the leader.
Michael Albrecht, Jr. Global Executive, IBM David Maister has, with compelling evidence, blown away the mysteries as to what makes a high-performance team. He offers great insights and definitive actions.
Robert R. Garland National Managing Partner of Assurance and Advisory Services, Deloitte & Touche David Maister has done it again! He has written yet another insight-filled book that will facilitate your growth as a business leader and manager.
David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.
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