Documents the business innovations of AT&T that rendered the company a leading innovator in telephone, wireless, and Internet communication and how it suffered a significant decline in effectiveness and competitiveness under the leadership of Mike Armstrong in recent years, drawing on insider accounts to expose how mismanagement compromised its forefront position. 30,000 first printing.
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Leslie Cauley is a telecom writer for USA Today. She has been a business journalist for more than twenty years, spending nine years as a staff writer and editor for The Wall Street Journal in New York. Over the course of her career, Ms. Cauley has been nominated for the Pulitzer Prize three times. She lives in Manhattan.
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