Computers, Commmunication, and Mental Models is a far-ranging, focused treatment of the cognitive and behavioural issues in computer-mediated communication, knowledge representation and computer-supported co- operative work. It is also an argued development of the theoretical bases for treating computerized tools as intermediaries in the communication of mental maps between tool builders and users. Empirical trails are reported in detail sufficient for representation, in computer-based instruction, fractal dimensions of cognitive mapping and group decision support. The book is a collection of multidisciplinary papers which each shed light on the complex interactions between users and systems architects, via a common medium: computerized tools.
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Donald L. Day is a senior lecturer in the School of Information Systems at The University of New South Wales, Sydney. Dr Day's current research involves both the behavioural responses of users to constraints in computerised design tools, and the cultural basis of user acceptance of information technology. He is a member of the Human Sciences Special Editorial Board of the journal Interacting with Computers. Diane K. Kovacs is an Internet and World Wide Web training consultant, and is President and CEO of Kovacs Consulting, an Internet Consulting firm. She is Editor-in-Chief of the Electronic Journal on Virtual Culture and the Directory of Scholarly Electronic Conferences, and co-moderator of Libref-L and of GovDoc-L. Currently she is adjunct Assistant Professor in the School of Library and Information Science, Kent State University.
This book is a far-ranging but focused treatment of the cognitive and behavioural issues in computer-mediated communication, knowledge representation, and computer-supported co-operative work. It also develops the theoretical basis for treating computerised tools as intermediaries in the communication of mental maps between tool builders and tool users. Computers, Communication and Mental Models presents a collection of multidisciplinary papers, each of which sheds light on the complex interactions between users and systems architects, via a common medium: computerised tools. Work by international specialists in psychology, human-computer interaction, communication theory, learning theory and group decision making is featured. Included are treatments of inherent functionality in metaphoric representations; studies of computer-mediated communication, examinations of how spatial cognition can be mapped using fractals, and how hypertext can map students' learning of complex architectural models. Finally, the significant roles that tool characteristics play in group decision making are addressed. In addition to its empirical value to academics and practitioners, the book also provides practical features that recommend it as a valuable resource.
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