Sinossi
Telephone conversations give the outside world an instant impression of a caller and their company. The manual seeks to ensure that this impression is positive, showing how to tackle even the toughest conversation with professionalism and style. Covering everything from dealing with unwanted calls to teleselling, it includes 101 sample phone conversations. There are action checklists and summaries.
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Informazioni sull'autore
Iain Maitland is a management consultant and the author of more than 30 books, including <i>Write That Letter!</i> (Kogan Page). He also lectures on NEMSM Supervisory Management courses at Suffolk College.
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Make That Call ! (Creating Success)
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Paperback. Condizione: Very Good. Make That Call ! (Creating Success) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9780749432522
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Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780749432522
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Make That Call!
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Condizione: Muy bueno. : Este libro ofrece consejos sobre cómo realizar llamadas telefónicas efectivas, asegurando que el interlocutor cause una impresión positiva de su empresa. Cubre desde cómo lidiar con llamadas no deseadas hasta la televenta, e incluye 101 conversaciones telefónicas de ejemplo, así como listas de verificación y resúmenes. Es una guía práctica para mejorar las habilidades de comunicación telefónica en el ámbito empresarial. EAN: 9780749432522 Tipo: Libros Categoría: Negocios y Economía Título: Make That Call! Autor: Iain Maitland Editorial: Kogan Page Idioma: en Páginas: 160 Formato: tapa blanda. Codice articolo Happ-2025-02-25-feb2293b
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