If You're So Brilliant ...How Come Your Brand Isn't Working Hard Enough?: The Essential Guide to Brand Management - Brossura

Cheverton, Peter

 
9780749437282: If You're So Brilliant ...How Come Your Brand Isn't Working Hard Enough?: The Essential Guide to Brand Management

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This book is not for advertising and design professionals. It is for all those involved with building and defining their own brand, for those who know that brand management is crucial, but don't know how to go about it.

Good brand management is the route to getting the brand to work harder and to make its proper mark. Any brand, new or old, must be managed, nurtured, exploited and, when necessary, changed. Good brand and business managers must understand what a brand is, what it can do for them and how it supports the strategic goals of the business. Good brand managers must also direct and co-ordinate the wide and daunting variety of tasks and experts involved in making brand strategy happen. "How Come Your Brand isn't Working?" tackles this challenge head on. Peppered with fascinating real-life examples (good and bad), and a brand health checklist, any manager will benefit from Cheverton's pragmatic advice on positing, targeting and implementation.

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Informazioni sull?autore

Peter Cheverton is a director of INSIGHT Marketing and People, now established as the leading international training and consultancy firm in Key and Global Account Management implementation. He is also the author of Global Account Management, Key Account Management, Key Marketing Skills, Key Account Management in Financial Services and Understanding Brands, all published by Kogan Page.

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Part I Defining the brand -- its purpose and its benefits

1 Where brands came from... and why that matters

From birth to death

And into our own era...

2 The brand as an emotional charge

Types of emotional charge - a model for discussing brands

Finding your level

The virtuous circle

Brand evolution and brand definition

3 The brand as a personality

Who is your brand?

4 The brand as a mark of loyalty

Customer expectations and loyalty

5 The brand as evidence of your unique competitive advantage

Brands need to be more than 'surface fluff'

6 The rise and rise of the retail brand

The multifaceted brand

7 The B2B and service brand -- branding is not just for FMCG

8 Valuing the brand -- not just for the accountants

Branding and profitability

Part II Brand management -- the strategy

9 Business strategy -- the brand in context

Growth, branding and risk management -- the brand halo

Branding and value drivers - defining the brand

10 Segmentation -- a source of competitive advantage

Novel segmentation

Micro-segmentation - anti-segementation

11 Brand positioning -- securing a place in the customer's mind

The process

A vital choice - brands and expectations

Repositioning

12 Brand extension -- beyond wrinkle cream

The product life cycle

Brand augmentation

Brand extension

13 Brand architecture -- putting it all together

The need for a variety of architectures

Product brands

Sub-brands and marks

Validated identity brands

Corporate brands

Global or local brands?

Part III Brand management -- the implementation

14 Building positive associations -- the moments of truth

What's in a name?

Logos and slogans

Packaging -- the Cinderella of branding

Customer relationships

Inventing new interactions and associations

15 Advertising -- not the whole story

Why advertise?

The problems with advertising

Right media, right execution

Beyond advertising

Budgets -- does it all come down to money?

16 Briefing the agency -- making sure it works for you

17 The brand health check

The next steps...

Market segmentation

The Branding Performance Map®

Training and consultancy

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