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<p>Brian Clegg is a journalist and creativity consultant. He is a well known writer both in traditional media and on the World Wide Web. He worked at British Airways for 17 years. In 1984 became one of the airline's first PC programmers. While at BA he developed a considerable interest in business creativity.</p><p> Brian left the airline to established himself as a freelance writer and set up Creativity Unleashed Limited (www.cul.co.uk), a company specialising in consultancy on business creativity and computer usability. He is a regular contributor to PC Week, Personal Computer World, Computer Weekly and the internet-based magazine, V3. and consultant. He can be contacted on email at brian@cul.co.uk</p><p> Recent books have included <i>Instant Time Management</i> (Kogan Page) and an exploration of mankind's enduring fascination with light: Light Years.</p>
<p><b>1 Getting the basics </b></p><p> What's it for?</p><p> The key elements</p><p> Time management</p><p> Stress management</p><p> Negotiation</p><p> Getting started</p><p> <b>2 Work plan </b></p><p> Introducing the course</p><p> Checklist</p><p> <b>3 The course </b></p><p> Unit 1 A taster</p><p> 1.1 Exercise: Where did it go?</p><p> 1.2 Exercise/Technique: The top ten list</p><p> 1.3 Technique: A personal project</p><p> 1.4 Exercise/Technique: Little successes</p><p> 1.5 Technique: Another lever</p><p> Unit 2 Fundamentals -- understanding your motives</p><p> 2.1 Exercise: Talent spotting</p><p> 2.2 Exercise: If I were rich</p><p> 2.3 Exercise: Dream day</p><p> 2.4 Exercise: Obstacle map</p><p> 2.5 Exercise: What's it worth?</p><p> Unit 3 Finding the switches -- understanding your stressors</p><p> 3.1 Exercise: Control freaks</p><p> 3.2 Exercise: The big stuff</p><p> 3.3 Exercise: How do you react?</p><p> 3.4 Exercise: Physical checks</p><p> 3.5 Exercise: Emotional and spiritual checks</p><p> Unit 4 What comes first? -- prioritization</p><p> 4.1 Exercise: Principles</p><p> 4.2 Exercise/Technique: Focus</p><p> 4.3 Exercise/Technique: Priorities</p><p> 4.4 Exercise: Pareto 4.5 Exercise/Technique: Drawn and quartered</p><p> Unit 5 There's nowhere like home -- work/life balance</p><p> 5.1 Exercise: Scrap the briefcase</p><p> 5.2 Exercise: How long?</p><p> 5.3 Exercise: Reading up</p><p> 5.4 Exercise/Technique: Banning homework</p><p> 5.5 Exercise: Because I'm worth it</p><p> Unit 6 I can't concentrate -- handling distractions</p><p> 6.1 Technique: The red hat</p><p> 6.2 Technique: Deflecting distraction</p><p> 6.3 Exercise: Jump start</p><p> 6.4 Technique: Waiting room</p><p> 6.5 Exercise: Caught in the Web</p><p> Unit 7 Chunking it up -- breaking down your goals into manageable items</p><p> 7.1 Exercise/Technique: Chunking</p><p> 7.2 Exercise/Technique: Tasks, tasks</p><p> 7.3 Exercise/Technique: Task list stragglers</p><p> 7.4 Exercise: We don't deliver</p><p> 7.5 Exercise/Technique: Against the buffers</p><p> Unit 8 Stopping -- saying 'No' and throwing things out</p><p> 8.1 Exercise: Why not 'No'?</p><p> 8.2 Exercise: No, I can</p><p> 8.3 Exercise/Technique: Meet yourself half way</p><p> 8.4 Technique: No action, no report</p><p> 8.5 Exercise: No news is good news</p><p> Unit 9 Managing meetings -- don't let them rule your life</p><p> 9.1 Technique: Agenda bender</p><p> 9.2 Technique: Garbage in, garbage out</p><p> 9.3 Technique: Crowd control</p><p> 9.4 Technique: Go casual</p><p> 9.5 Technique: Coherent discussion</p><p> Unit 10 A pat on the back -- self reward</p><p> 10.1 Technique: Cherry picking</p><p> 10.2 Technique: Little treats</p><p> 10.3 Technique: Doggie chocs</p><p> 10.4 Technique: Pat on the back</p><p> 10.5 Exercise: I did that</p><p> Unit 11 Look around you -- dealing with the environment</p><p> 11.1 Technique: Quiet corners</p><p> 11.2 Exercise: How wide is your door?</p><p> 11.3 Exercise: Home, sweet home</p><p> 11.4 Exercise: Environmental stuff</p><p> 11.5 Technique: Coping with change</p><p> Unit 12 Giving it away -- sharing your burdens</p><p> 12.1 Exercise/Technique: Letting go</p><p> 12.2 Exercise: Be prepared</p><p> 12.3 Exercise: Delegation difficulties</p><p> 12.4 Exercise: It's mine</p><p> 12.5 Exercise: Mentor mine</p><p> Unit 13 Making communications work for you -- rather than for them</p><p> 13.1 Technique: The e-mail of the species</p><p> 13.2 Technique: E-mail it away</p><p> 13.3 Technique: Calling by numbers</p><p> 13.4 Technique: Fluffy phones</p><p> 13.5 Technique: Paper mountains</p><p> Unit 14 Filling the gaps -- using your spare time 14.1 Technique: TV turn-off</p><p> 14.2 Exercise: You are what you eat</p><p> 14.3 Technique: Play!</p><p> 14.4 Exercise: The spiritual path</p><p> 14.5 Exercise: Different values</p><p> Unit 15 Devils and angels -- anger and laughter</p><p> 15.1 Exercise: Handling confrontation</p><p> 15.2 Exercise: Laugh!</p><p> 15.3 Technique: Rage</p><p> 15.4 Technique: Don't do that</p><p> 15.5 Exercise: When you lose your temper</p><p> Unit 16 Easing off -- relaxation</p><p> 16.1 Technique: Touchy-smelly</p><p> 16.2 Exercise: Ritual relaxation</p><p> 16.3 Exercise/Technique: Breathing is good for you</p><p> 16.4 Exercise/Technique: Pushing waves</p><p> 16.5 Exercise/Technique: Medicinal reading</p><p> Unit 17 Dealing with a troublemaker -- de-stressing the interaction</p><p> 17.1 Exercise: Sulkers</p><p> 17.2 Exercise: Nemesis</p><p> 17.3 Exercise: Bully off</p><p> 17.4 Exercise: Cut the aggro</p><p> 17.5 Exercise: Slowing the pace</p><p> Unit 18 Getting what you want -- assertive behaviour</p><p> 18.1 Exercise: Are you assertive?</p><p> 18.2 Technique: Broken record</p><p> 18.3 Exercise/Technique: Broken CD</p><p> 18.4 Technique: Setbacks</p><p> 18.5 Exercise: Personality types</p><p> Unit 19 Make the break -- getting away from it all</p><p> 19.1 Exercise: Don't bury yourself</p><p> 19.2 Technique: Café life</p><p> 19.3 Technique: Get away</p><p> 19.4 Technique: Walkies!</p><p> 19.5 Technique: Going solo</p><p> Unit 20 Bumf bashing -- dealing with bureaucracy and paperwork</p><p> 20.1 Exercise/Technique: Penalizing pen pushing</p><p> 20.2 Exercise: A file in a cake</p><p> 20.3 Technique: Scheduling admin</p><p> 20.4 Technique: Bureaucratic bounce-back</p><p> 20.5 Technique: Sharing chores</p><p> Unit 21 The inner you -- dealing with physical issues</p><p> 21.1: Exercise: Hot spots</p><p> 21.2: Exercise: Stress workout</p><p> 21.3 Exercise: Sleep!</p><p> 21.4 Exercise: Stimulants stink</p><p> 21.5 Technique: Integral exercise</p><p> Unit 22 Development through knowledge -- using information to your advantage</p><p> 22.1 Technique: Capture ideas</p><p> 22.2 Exercise: Lifetime value</p><p> 22.3 Exercise: Web research</p><p> 22.4: Exercise: Knowing the opposition</p><p> 22.5: Exercise: Knowing your products and services</p><p> Unit 23 Seeing through the fog -- understanding what they're really saying</p><p> 23.1 Technique: Listen well</p><p> 23.2 Exercise: Are they telling the truth?</p><p> 23.3 Technique: Play that back</p><p> 23.4 Exercise: Remote negotiation</p><p> 23.5 Technique: Appearing naïve</p><p> Unit 24 Finding the levers -- making negotiation work for you</p><p> 24.1 Technique: It's yours right now</p><p> 24.2 Exercise: Starting prices</p><p> 24.3 Exercise/Technique: Throwing in the condiment</p><p> 24.4 Technique: There's always an 'if'</p><p> 24.5 Exercise/Technique: Doing a special</p><p> Unit 25 Selling yourself -- don't shoot yourself in the foot</p><p> 25.1 Technique: Talking yourself down</p><p> 25.2 Technique: Getting endorsements</p><p> 25.3 Technique: Delightful deals</p><p> 25.4 Exercise: Selling your wider strengths</p><p> 25.5 Exercise: Being you</p><p> Unit 26 Making the choice -- supporting your decisions</p><p> 26.1 Exercise/Technique: Taking notes</p><p> 26.2 Technique: The timescales game</p><p> 26.3 Exercise/Technique: Basic option evaluation</p><p> 26.4 Exercise/Technique: Sophisticated option evaluation</p><p> 26.5 Exercise/Technique: Options with guts</p><p> Unit 27 Going beyond the obvious -- dealing with others differently 27.1 Technique: I agree ... ish</p><p> 27.2 Exercise: Exploring trust</p><p> 27.3 Exercise/Technique: Beautiful barter</p><p> 27.4 Technique: You won't win them all</p><p> 27.5 Exercise/Technique: Aim high to get more</p><p> Unit 28 Be prepared -- planning for success</p><p> 28.1 Technique: Stage fright</p><p> 28.2 Exercise/Technique: Your USP</p><p> 28.3 Exercise/Technique: Setting targets</p><p> 28.4 Exercise: Future visions</p><p> 28.5 Exercise/Technique: Don't leave the next step in others' hands</p><p> Unit 29 Putting it across -- communicating your message</p><p> 29.1 Exercise: Using emotion</p><p> 29.2 Exercise: I'll be honest...</p><p> 29.3 Technique: Yes ... eventually</p><p> 29.4 Exercise/Technique: Using silence</p><p> 29.5 Exercise: Body language</p><p> Unit 30 A sense of calm -- further relaxation</p><p> 30.1 Exercise/Technique: Relaxing by numbers</p><p> 30.2 Technique: Music soothes the savage breast</p><p> 30.3 Exercise: Cornered rats</p><p> 30.4 Technique: Meditation</p><p> 30.5 Exercise: Low power dressing</p><p> <b>4 Review </b></p><p> Pulling it together</p><p> Collected reading list</p>
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Da: Tacoma Book Center, Tacoma, WA, U.S.A.
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