<div><div><div>The combination of market fragmentation and over-supply means the need to understand customers is greater than ever. <i>Develop your Marketing Skills</i> addresses key contemporary marketing issues in a way that allows readers to implement real changes to their organizations. <br><br>Covering product management, market research, communications, and pricing perspectives, the text gives insights into how theories and tools work in actual business scenarios.<i> </i>The authors show how to improve customer satisfaction and highlight timely issues such as sustainability.  <br><br>With clear diagrams, chapter summaries and suggested activities, this book offers a comprehensive introduction to the marketing field. <br><br>Now including a free application for iPhones that provides extracts from 9 books in the Sunday Times Creating Success series, quotes and tips from the experts.</div></div></div>
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
<div><div><b>Ruth Gosnay</b> teaches at Leeds Business School in the UK.  She has extensive experience working for household names in various marketing roles.  <b>Neil Richardson</b> teaches at Leeds Business School in the UK.  He has private sector experience in sales, marketing and customer service.</div></div>
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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