Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts being used to facilitate organizational change. This book studies AI in depth, illustrating the method of asking particular questions and encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be applied by combining the skills, perspectives and approaches presented here into a practical conversational approach to organizational challenges. Case studies from organizations that have already integrated conversational methods into their change management practice show why the processes are valuable, why they are effective, and how to generate such conversations. Written in jargon-free language, Appreciative Inquiry for Change Management is an excellent resource for discovering the benefits that conversational techniques can have on an organization and its performance.
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"I unequivocally recommend this book to anyone who wants to learn new ways of authentically engaging with others in business... be prepared to be challenged on fundamental assumptions that you may have about the nature of organizations, the problem-solving mindset, conversations and change itself." --(Sherwood Fleming Sherwood Fleming, Sherwood Fleming's Intercultural Communication Insights)
Uses jargon-free language to enable you to understand Appreciative Inquiry (AI) conversational techniques easily and implement for change management within your organization
Explores the power of conversation via in-depth case studies, from BP Castrol Marine to Nokia, to provide clear evidence of the benefits AI can bring
Helps the reader identify what works in their organization and build on this through acknowledging the contribution of individuals, in order to increase trust, organizational alignment and performance
Teaches new ways of authentically engaging with others in business to facilitate positive change
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