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Benchmarking for Best Practice: Continuous Learning Through Sustainable Innovation - Rilegato

Zairi, Mohamed

 
9780750624145: Benchmarking for Best Practice: Continuous Learning Through Sustainable Innovation

Sinossi

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.

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Informazioni sull'autore

Mohamed Zairi, BSc., MSc., Postgrad.Dipl., PhD, FRSA, is Sabic Professor of Best Practice Management, University of Bradford Management Centre.

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