Articoli correlati a The Veterinary Receptionist: Essential Skills for Client...
Sinossi
A practical guide to good client care and professional standards, this book will certainly become an indispensable 'bible' for every veterinary receptionist.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Contenuti
Client service defined; Make your first impressions count; Focus on your client; Making the client feel special; Telephone skills; Professional under pressure; Profit from complaints; Client service solutions; Fundamentals of first aid; Labelling and dispensing
Product Description
Book by Corsan NCA NDA John R Mackay BSCHons DipM MCIM
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Veterinary Receptionist: Essential Skills for Client Care
Editore:
Butterworth-Heinemann, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Paperback
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.55. Codice articolo G0750642254I3N00
Quantità: 1 disponibili
Foto dell'editore
Veterinary Receptionist: Essential Skills for Client Care
Editore:
Butterworth-Heinemann, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Paperback
Da: Reuseabook, Gloucester, GLOS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Used; Acceptable. Dispatched, from the UK, within 48 hours of ordering. The book is perfectly readable and fit for use, although it shows signs of previous ownership. The spine is likely creased and the cover scuffed or slightly torn. Textbooks will typically have an amount of underlining and/or highlighting, as well as notes. If this book is over 5 years old, then please expect the pages to be yellowing or to have age spots. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. Codice articolo CHL10360323
Quantità: 1 disponibili
Foto dell'editore
Veterinary Receptionist : Essential Skills for Client Care
Editore:
Elsevier Health Sciences, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Brossura
Prima edizione
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1st. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 14643051-6
Quantità: 3 disponibili
Foto dell'editore
The Veterinary Receptionist: Essential Skills for Client Care
Editore:
Butterworth-Heinemann, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Paperback
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR002258275
Quantità: 2 disponibili
Foto dell'editore
Veterinary Receptionist : Essential Skills for Client Care
Editore:
Elsevier Health Sciences, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Brossura
Prima edizione
Da: Better World Books: West, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. 1st. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo GRP94603908
Quantità: 1 disponibili
Foto dell'editore
Veterinary Receptionist : Essential Skills for Client Care
Editore:
Elsevier Health Sciences, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Brossura
Prima edizione
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. 1st. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo GRP14511763
Quantità: 1 disponibili
Foto dell'editore
Veterinary Receptionist: Essential Skills for Client Care
Editore:
Butterworth-Heinemann, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
paperback
Da: Blindpig Books, Salt lake city, UT, U.S.A.
Valutazione del venditore 4 su 5 stelle
paperback. Condizione: Used - Good. 1. Some light wear. Good copy. Codice articolo 25-06-06-gw-43090-lcz
Quantità: 1 disponibili
Foto dell'editore
Veterinary Receptionist: Essential Skills for Client Care
Editore:
Butterworth-Heinemann, 2001
ISBN 10: 0750642254
ISBN 13: 9780750642255
Antico o usato
Paperback
Da: HPB-Red, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Codice articolo S_379107318
Quantità: 1 disponibili