Introducing Management: A Development Guide for New Managers - Brossura

Johnson, Bob

Brossura

ISBN 10: 0750643854 ISBN 13: 9780750643856

Casa editrice: Butterworth-Heinemann, 1999

Riassunto

Introducing Management provides a concise and easy-to-read summary of the principles and practice of management for team leaders and line managers.It defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities in the following sections: Managing in Context: an introduction to the management role and responsibilities for the new managerManaging People: how to motivate people, lead and delegate and manage teams to improve performance and successfully manage changeManaging Activities: adding value to inputs to meet customer needs, how to plan and organise the workplace to make improvementsManaging Information: how to acquire accurate, timely and relevant information the basis of all good management decisionsManaging Resources: a beginners guide to all you need to know about financial information, budgeting and stock controlThis is the standard classification of management responsibilities adopted by most competence-based frameworks, including that of the former NEBS Management and ISM.Introducing Management treats management as a practical skill. It uses case studies, workplace activities and discussion questions to enable readers to check their understanding of how management principles are applied in practice and how it compares with their own experiences. The learning development is clearly structured in each chapter to include objectives, quotes, insights, definitions and case studies.Introducing Management: A Development Guide for New Managers provides the knowledge and learning required for the introductory awards of the Institute of Leadership and Management, which combines NEBS Management and the Institute of Supervisory Management.Bob Johnson was well-known as a successful freelance management consultant and trainer. He gained extensive experience of the retail, service, government and voluntary sectors where he introduced competence-based training and assessment into organisations as diverse as W.H.Smith and the Ministry of Defence.

Su questo libro

Recensione

'An interactive text providing a sound foundation for understanding an organisation's internal and external relationships.'
Peter McLoughlin, Programme Manager, Management and Professional Studies, New College Durham

Contenuti

Managing in context - Achieving results; Managing resources; Satisfying customers; Understanding the culture; Understanding the environment; Managing people - Motivating staff; Leading and delegating; Managing and conflict; Improving performance; Managing change; Managing activities - Changing inputs into outputs; Satisfying customers; Planning, organizing and controlling work; Managing the workplace; Managing information - Solving problems and making decisions; Recording, storing and retrieving information; Communicating effectively: in writing; Communicating effectively: face-to-face; Managing Resources - Using financial information; Understanding financial accounts; Preparing and using budgets; Managing stock; Managing quality.

Dettagli dell'edizione

• Editore: Butterworth-Heinemann
• Data di pubblicazione: 1999
• Lingua: Inglese
• ISBN 10: 0750643854
• ISBN 13: 9780750643856
• Rilegatura: Copertina flessibile
• Numero di pagine: 356
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile