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This practical guide to recently developed management principles takes the reader beyond the basics of Total Quality Management to the underlying core concepts. The book provides a basic reference and field guide for social and mental health service organizations that are interested in learning about and applying sound management principles. In addition to theory, it presents procedures for putting quality practices in place, illustrates points with examples from the field, and includes a complete case study to help organizations learn the quality improvement team process.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Contenuti
Why Perfomance Improvement?
Who Are Our Customers?
Identifying Customer Requirements
Charting a Course for the Organization
The Vital Role of Leadership
Leading Change in the Organizational Culture
Measuring Organizational Performance
Constructing the Infrastructure for Organizational Improvement
Intergrating the Tools and Techniques of Performance Improvement
Case Study
References and Resources
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
- EditoreSAGE Publications, Inc
- Data di pubblicazione1998
- ISBN 10 0761907513
- ISBN 13 9780761907510
- RilegaturaCopertina flessibile
- LinguaInglese
- Numero edizione1
- Numero di pagine144
- Contatto del produttorenon disponibile
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Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE Human Services Guides)
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SAGE Publications, Inc, 1997
ISBN 10: 0761907513
ISBN 13: 9780761907510
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Improving Organizational Performance: A Practical Guidebook for the Human Services Field: 74 (SAGE Human Services Guides)
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Improving Organizational Performance: A Practical Guidebook for the Human Services Field: 74 (SAGE Human Services Guides)
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ISBN 10: 0761907513
ISBN 13: 9780761907510
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Improving Organizational Performance: A Practical Guidebook for the Human Services Field: 74 (SAGE Human Services Guides)
Editore:
SAGE Publications, Inc, 1997
ISBN 10: 0761907513
ISBN 13: 9780761907510
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paperback. Condizione: Very Good. Improving Organizational Performance: A Practical Guidebook for the Human Services Field: 74 (SAGE Human Services Guides) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9780761907510
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Sage Human Services Guide: 74: Improving Organizational Performance: A Practical Guidebook for the Human Services Field
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Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE Human Services Guides)
Editore:
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ISBN 10: 0761907513
ISBN 13: 9780761907510
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. A practical guide to recently developed management principles that takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are. Codice articolo 594966937
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Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE Human Services Guides)
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ISBN 10: 0761907513
ISBN 13: 9780761907510
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