Designing and Managing Programs: An Effectiveness-Based Approach - Brossura

Kettner, Peter M.; Moroney, Robert M.; Martin, Lawrence L.

Brossura

ISBN 10: 0761915494 ISBN 13: 9780761915492

Casa editrice: Sage Pubns, 1999

Riassunto

How can you design effective social programs? How can you ensure that those programs address the needs of those they serve? Designing and Managing Programs offers the answers and provides instructions for designing, implementing, managing, and assessing social programs. The authors first tackle the problem of identifying the need for specific social programs. Next, they discuss program design, goal-setting, budget development and management, administration, and program evaluation. In this second edition of Designing and Managing Programs, the authors have strengthened the usability and the timeliness of the book and incorporated changes to the technical sections on goals and objectives, program design, management information systems, and budgeting. This volume also includes new material on evaluation of quality and performance measurement and a new appendix that illustrates a format for reporting performance measures.

Su questo libro

L'autore

Peter M. Kettner is Professor Emeritus at the Arizona State University School of Social Work. He is the author of six books, 50 articles, monographs, and book chapters on the topics of purchase-of-service contracting, privatization, macro practice in social work, human services planning, and social work administration. Over his 30 year career in academia he served as a consultant to five different state human service agencies and dozens of local nonprofit agencies on their purchase of service contracting practices and in the design and implementation of effectiveness-based planning systems. In retirement he has continued his writing and consultation with local government and nonprofit agencies.

Contenuti

Preface
PART ONE: ASSESSING CURRENT PRACTICES
Contemporary Issues in Social Service Program Planning and Administration
PART TWO: PROBLEM ANALYSIS/NEEDS ASSESSMENT
Understanding Social Problems
Needs Assessment
Theoretical Considerations
Needs Assessment
Approaches to Measurement
PART THREE: PLANNING, DESIGNING, AND TRACKING THE INTERVENTION
Selecting the Appropriate Intervention Strategy
Setting Goals and Objectives
Designing Effective Programs
Building a Management Information System
PART FOUR: CALCULATING THE COSTS AND VALUE OF THE INTERVENTION
Line-Item, Functional and Program Budgeting Systems
Budgeting for Control, Management, and Planning
Performance Measurement, Monitoring and Program Evaluation

Dettagli dell?edizione

• Editore: Sage Pubns
• Data di pubblicazione: 1999
• ISBN 10: 0761915494
• ISBN 13: 9780761915492
• Rilegatura: Copertina flessibile
• Lingua: Inglese
• Numero edizione: 2
• Numero di pagine: 262