This volume offers a comprehensive examination of the process of performance management. It provides a balance between concepts and skills-based exercises. Conceptual understanding is addressed, followed by a variety of skill-builder excercises, which provide a rich resource for students.
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The concept and practice of civic service is deeply rooted in America's past, present, and future, and has been a featured component of recent presidential agendas. Yet despite ongoing debates about the methods and values of civic service, no recent book has systematically analyzed the effectiveness and outcomes of service programs in America. Civic Service: What Difference Does It Make? presents a thorough, research-based evaluation of public service programs in the United States. Divided into four key parts, this groundbreaking volume presents original information not found anywhere else.
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