This volume offers a comprehensive examination of the process of performance management. It provides a balance between concepts and skills-based exercises. Conceptual understanding is addressed, followed by a variety of skill-builder excercises, which provide a rich resource for students.
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1. The Performance Management Process: An Overview; 2. Performance; 3. Diagnosis; 4. Evaluation; 5. Feedback; 6. Dealing with Feedback; 7. Improving Performance; Epilogue: Final Thoughts
Book by Cardy Robert L
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