Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results - Brossura

Chang, Richard Y.

Brossura

ISBN 10: 0787950831 ISBN 13: 9780787950835

Casa editrice: Pfeiffer & Co, 1999

Riassunto

An easy-to-apply illustration of a basic process-improvement methodology covering the continuous cycle of process improvement, analyzing work processes, determining customer needs and more.

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Informazioni sull'autore

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

Dettagli dell'edizione

• Editore: Pfeiffer & Co
• Data di pubblicazione: 1999
• Lingua: Inglese
• ISBN 10: 0787950831
• ISBN 13: 9780787950835
• Rilegatura: Copertina flessibile
• Numero di pagine: 109
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile