The Conflict Resolution Training Program - Brossura

Kestner, Prudence Bowman; Ray, Larry

 
9780787960780: The Conflict Resolution Training Program

Sinossi

This two book training package includes a leader's manual and participant's workbook which presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. The authors introduce a hands-on method of learning and teaching organizational conflict resolution through the use of exercises, quizzes, surveys, games, role plays, and other interactive techniques that can be used by anyone engaged in teaching or practicing conflict resolution. All of these exercises have been developed and applied in the real world.

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