Implementation of Total Quality Management: A Comprehensive Training Program - Brossura

Kaynak, Erdener; Rogers, Rolf E

 
9780789002099: Implementation of Total Quality Management: A Comprehensive Training Program
Brossura
ISBN 10: 0789002094 ISBN 13: 9780789002099
Casa editrice: Routledge, 1997

Sinossi

Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works.Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher.Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.

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Informazioni sull?autore

Rolf E. Rogers

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Routledge
Data di pubblicazione
1997
Lingua
Inglese
ISBN 10 
0789002094
ISBN 13 
9780789002099
Rilegatura
Copertina flessibile
Numero edizione
1
Numero di pagine
128
Contatto del produttore
non disponibile
Persona responsabile
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
22763
Germania

Altre edizioni note dello stesso titolo

9781560249962: Implementation of Total Quality Management: A Comprehensive Training Program

Edizione in evidenza

ISBN 10:  156024996X ISBN 13:  9781560249962
Casa editrice: Routledge, 1996
Rilegato