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Communication expert equips readers to successfully manage difficult relationships and navigate tough conversations.
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Informazioni sull'autore
Mike Bechtle (EdD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keysand How to Communicate with Confidence. His articles have appeared in publications such asWriter's Digest, Pastors.com, and Entrepreneur. A frequent speaker, Bechtle lives in California.
Dalla quarta di copertina
When it comes to the tough stuff, we need real, face-to-face conversations. But have we lost the art?
There's no denying that as our use of technology has increased, our communication skills have decreased. Technology creates the illusion of being in touch, but we lose the deeper meaning conveyed by body language, facial expression, and tone of voice. We text when we should talk. We tweet firings and breakups. We vent our frustrations with other people online. Whether it's with a spouse, a friend, a boss, a co-worker, or children, those tough conversations create high anxiety. In the end, what we have are broken relationships and hurt feelings.
In this timely book, communication expert Mike Bechtle shows you how to build strong relationships, offering tried-and-true methods to navigate the muddy waters of having tough conversations--in person. With his help, you'll learn to be a better listener, give and receive genuine feedback, saturate your relationships with kindness, and much more--so that you'll feel confident when it comes time to actuallytalk.
Mike Bechtle (EdD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keysand How to Communicate with Confidence. His articles have appeared in publications such asWriter's Digest, Pastors.com, and Entrepreneur. A frequent speaker and blogger, Bechtle lives in California.
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