The experiences of an educational organization that went through significant reform over a 13-year period are described in this book. The Kenmore-Tonawonda school district in the United States underwent changes in size, structure, leadership and skills to eventually become a nationally recognized school district of excellence.
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PART ONE: THE KEN-TON SCHOOL DISTRICT AND ITS CHRONOLOGY OF CHANGE
In the Beginning
The District and the Community
Models of Change and the Ken-Ton Experience
Stage One (1982-1986)
Conceptualizing a Change Strategy
Stage Two (1986-1990)
Getting People to Buy in
Stage Three (1990-1992)
Ownership - Problems and Promise
Stage Four (1993 and beyond)
Focusing on Quality
PART TWO: UNDERSTANDING KEN-TON'S RISE TO EXCELLENCE
A Structural Perspective for Capitalizing on Chaos
People, Professionals, and Perfection
The Human Resource Perspective in Achieving Excellence
The Political Aspects of Change
The Symbolic Framework
Using Rites and Rituals for Building a Culture of Excellence
Sustaining Excellence in an Era of Chaos
Epilogue
Book by Shipengrover Judith A Conway James A
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