Articoli correlati a Measuring the Performance of Human Service Programs
Sinossi
Social service providers are under increasing pressure to demonstrate that their programmes work. Faced with this demand for greater accountability, providers are turning to performance measurement as a way of illustrating programme efficiency, quality and effectiveness.
The authors of this comprehensive volume discuss why and how performance measures have become an integral part of managing programmes in the social services. They explain the various types of performance measures - including numeric counts, standardized measures and client satisfaction - and assess their advantages and disadvantages. A case study and exercises are a special feature of the book.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
L'autore
Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.
Contenuti
Performance Measurement
The New Accountability
Performance Measurement
An Idea Whose Time Has Come
Social Problems, Human Service Programs, and Performance Measurement
Output Performance Measures
Quality Performance Measures
Outcome Performance Measures
Numeric Counts
Standardized Measures
Level of Functioning Scales
Client Satisfaction
Issues in Selecting, Collecting, Reporting, and Using Performance Measures
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
- EditoreSage Pubns
- Data di pubblicazione1996
- ISBN 10 0803971354
- ISBN 13 9780803971356
- RilegaturaCopertina flessibile
- LinguaInglese
- Numero edizione1
- Numero di pagine152
Compra nuovo
Visualizza questo articolo
EUR 54,13
GRATIS per la spedizione in U.S.A.
Destinazione, tempi e costiAltre edizioni note dello stesso titolo
Risultati della ricerca per Measuring the Performance of Human Service Programs
Foto dell'editore
Measuring the Performance of Human Service Programs
Editore:
SAGE Publications, Incorporated, 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo GRP81689664
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs
Editore:
Sage Publications, Inc, 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
Paperback
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.5. Codice articolo G0803971354I4N00
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
Editore:
SAGE Publications, Inc, 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
paperback
Da: Books From California, Simi Valley, CA, U.S.A.
Valutazione del venditore 4 su 5 stelle
paperback. Condizione: Very Good. Codice articolo mon0003396268
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
Editore:
SAGE Publications, Inc, 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
Paperback
Da: books4u31, Asheville, NC, U.S.A.
Valutazione del venditore 4 su 5 stelle
Paperback. Condizione: Very Good. No marks noted in text, pbAND AS ALWAYS SHIPPED IN 24 HOURS; and emailed to you a USPS tracking number on all orders; all books are sanitized and cleaned for your protection before mailing. PLEASE NOTE OVER SEAS BUYERS if the book extra large or heavy there will be additional postage due to the new US Postage rates. Codice articolo 181112011
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
Editore:
Sage Publications, Inc., 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
paperback
Da: Reuseabook, Gloucester, GLOS, Regno Unito
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. Codice articolo CHL10031675
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs (Sage Human Services Guides) (Volume 71)
Editore:
Sage Publications, Inc., 1996
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
Brossura
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Fair. Volume 71. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780803971356. Codice articolo 7088975
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
Da: The Book Spot, Sioux Falls, MN, U.S.A.
Valutazione del venditore 4 su 5 stelle
Paperback. Condizione: New. Codice articolo Abebooks216037
Quantità: 1 disponibili
Foto dell'editore
Measuring the Performance of Human Service Programs (SHSG-Sage Human Services Guide, 71)
ISBN 10: 0803971354
ISBN 13: 9780803971356
Antico o usato
Trade Paperback
Da: gearbooks, The Bronx, NY, U.S.A.
Valutazione del venditore 5 su 5 stelle
Trade Paperback. Condizione: Like New. 138 pp. DESCRIPTION:Social service providers are under increasing pressure to demonstrate that their programmes work. Faced with this demand for greater accountability, providers are turning to performance measurement as a way of illustrating programme efficiency, quality and effectiveness.The authors of this comprehensive volume discuss why and how performance measures have become an integral part of managing programmes in the social services. They explain the various types of performance measures - including numeric counts, standardized measures and client satisfaction - and assess their advantages and disadvantages. A case study and exercises are a special feature of the book. Flawless copy. (SAGE Human Services Guides) (Volume 71). Codice articolo 1iBg0015
Quantità: 1 disponibili