Sinossi
This volume reports two studies of reference accuracy in which participant data were gathered and examined.
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Informazioni sull'autore
France Benham (MLS, North Texas State; Ph.D., Florida State) is Associate Dean of Libraries, University of Alabama, Tuscaloosa. She has been a library educator, reference department administrator, and reference librarian and is a member of ALA's Reference and Adult Services Committee on the Evaluation of Reference Services.
Ronald Powell is an associate professor at the University of Missouri-School of Library and Informational Science, Columbia. He has taught and published on reference materials and services, evaluation of reference services, and research methods and is co-author with Margaret Taylor of Basic Reference Sources (Scarecrow 1985).
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