In most areas of their lives, people thrive on conflict, yet in the workplace they try to steer clear. Conflict, though, is a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not the conflict itself, but managing the conflict. This manual explains how to design a complete conflict resolution system and develop the skills to implement it. Filled with exercises, case studies and checklists the book also supplies an overview of workplace conflict; the tools for measuring it; and the techniques for resolving conflict. It covers such conflicts as: negotiation; labour-management partnerships; third-party disputes; mediation; and arbitration.
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Marick F. Masters, Ph.D. (Pittsburgh, PA) is a professor at the Katz Graduate School of Business, University of Pittsburgh. Robert R. Albright, Ph.D. (New London, CT) is Head of the Department of Management, U.S. Coast Guard Academy.
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Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condizione: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item for full refund. Ships USPS Media Mail. Codice articolo OTV.0814406297.VG
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Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Codice articolo G0814406297I5N00
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Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Codice articolo G0814406297I4N00
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Da: Better World Books, Mishawaka, IN, U.S.A.
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Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 981172-6
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Da: HPB-Ruby, Dallas, TX, U.S.A.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Codice articolo S_458815038
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hardcover. Condizione: As New. Codice articolo 0814406297-VB
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Da: Orion Tech, Kingwood, TX, U.S.A.
hardcover. Condizione: New. Codice articolo 0814406297-11-36075016
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