Resolving Conflicts on the Job - Brossura

Wisinski, Jerry

 
9780814477991: Resolving Conflicts on the Job

Sinossi

Conflict, strife, and contrary points of view. They are part of the workplace landscape, like it or not. And people who cannot deal with differences effectively stunt their career with every single argument. This book provides readers with succinct and clearly delineated guidelines for how to deal with conflict on both an interpersonal and an organizational level. The book uses checklists, examples, do's and don'ts, and other learning aids to explain proven methods for resolving differences and specific listening techniques that aid in: giving and receiving criticism; handling conflict at different levels of an organization; and resolving disagreements within a team. The book also delves into the psychological aspects of why different personality types handle friction differently, and how to use that knowledge to restore harmony.

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Product Description

Book by Wisinski Jerry

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Altre edizioni note dello stesso titolo

9780814474136: Resolving Conflicts on the Job (Worksmart)

Edizione in evidenza

ISBN 10:  0814474136 ISBN 13:  9780814474136
Casa editrice: Amacom, 2007
Brossura