Managing Quality: A Guide to System-Wide Performance Management in Health Care - Rilegato

Katz, Jacqueline M.; Green, Eleanor

 
9780815149736: Managing Quality: A Guide to System-Wide Performance Management in Health Care
Rilegato
ISBN 10: 0815149735 ISBN 13: 9780815149736
Casa editrice: Mosby Inc, 1996

Sinossi

The second edition of MANAGING QUALITY is a practical, step-by-step guide to implementing an effective, interdisciplinary quality management and performance improvement program in compliance with the strategic initiatives of the Joint Commission on Accreditation of Healthcare Organizations and the National Committee for Quality Assurance. It blends theory and practical application in a thorough, straightforward manner, integrating field-tested techniques throughout.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Contenuti

INTRODUCTION TO ORGANIZATION-WIDE PERFORMANCE MANAGEMENT * In Pursuit of a Defintion of Quality * Redefining Quality in a Managed Care Environment * THE BLUEPRINT for Performance Management * STRUCTURING FOR ORGANIZATION-WIDE PERFORMANCE * Responsibility and Accountability for Organizational Performance: The Role of the CEO * Shared Leadership: Structuring for Organization-Wide Improvement * CREATING AN ORGANIZATION-WIDE PERFORMANCE AWARENESS PROGRAM * Identifying Customers and Delineating the Scope of Business * Prioritizing Organization-Wide Performance Improvement * Developing and Disseminating Organizational Structure, Process, and Outcome Standards * CREATING AN ORGANIZATION-WIDE PERFORMANCE MEASUREMENT PROGRAM * Developing and Implementing a Performance Improvement Plan * Assessing Activities and Documenting Improvement * Communicating Results * MANAGING THE PERFORMANCE OF THE PERFORMANCE MANAGEMENT SYSTEM * Creating an Awareness of the Performance Management System * Measuring the Performance Management System * Improving the Perfomance Management System

Product Description

Book by Katz RN MS Jacqueline Green RN BSN Eleanor

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Mosby Inc
Data di pubblicazione
1996
Lingua
Inglese
ISBN 10 
0815149735
ISBN 13 
9780815149736
Rilegatura
Copertina rigida
Numero di pagine
319
Contatto del produttore
non disponibile
Persona responsabile
LSWR Group
b.criscuolo@lswr.it

Via Spadolini, 7
Milano
Italia