Thoroughly revised and updated, this best selling book presents a logical, step-by-step methodology that will enable any company to conduct a cost-effective benchmarking effort. It presents an overview of the benchmarking process, a detailed form for surveying and "grading" maintenance management, and a database of the results of more than 100 companies that have used this survey.
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Terry Wireman is a widely known and respected Consultative Educator, specializing in the improvement of maintenance and asset management for clients. Using techniques and tools such as CMMS and Total Productive Maintenance, his focus is on helping clients develop "World Class" maintenance policies and practices. As an international expert in maintenance management, he has assisted literally hundreds of clients in North America, Europe, and the Pacific Rim improve their maintenance effectiveness. He has conducted numerous technical seminars for major colleges, universities and technical societies around the world. Terry is currently a vice president of an EAM consulting company, where his responsibilities include developing return on investment case studies and site cost-benefit analyses. Previously, he was the Maintenance Editor for Engineer's Digest for 15 years.
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