The Public Library Effectiveness Study: The Complete Report - Brossura

Van House, Nancy A.; Childers, Thomas A.

 
9780838906194: The Public Library Effectiveness Study: The Complete Report

Sinossi

This research-based study conducted by the co-authors aims to define "effectiveness" in the context of public library service, so that good customer service in libraries can become a measurable attribute.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.