Today's project managers find themselves in the dual roles of technical expert and business leader. As project management has evolved, the need has emerged for an organizational entity to manage complexities and ensure alignment with business interests. A project management office (PMO) coordinates technical and business facets of project management and achieves the goals of oversight, control, and support within the project management environment. The Complete Project Management Office Handbook identifies the PMO as the essential business integrator of the people, processes, and tools that manage or influence project performance. This book details how the PMO applies professional project management practices and successfully integrates business interests with project goals, regardless of whether the scope of the PMO is limited to managing specific projects or expanded to the level of a full business unit. People at all levels of the project and business spectrum will benefit from this volume. The Handbook focuses on how to establish PMO functionality to meet the requirements of project stakeholders. It presents 20 pertinent PMO function models, providing guidance for developing PMO operating capability that is applicable to any organization. It also presents these functions relative to five stages of progressive PMO development along a competency continuum, demonstrating potential PMO growth from simple project control up through its alignment within a strategic business framework.
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PRACTICE MANAGEMENT
Project Management Methodology
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Management Methodology Activities across the PMO
Continuum
Project Management Methodology Function Model
Postscript for the Smaller PMO
Project Management Tools
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Management Tools Activities across the PMO Continuum
Project Management Tools Function Model
Postscript for the Smaller PMO
Standards and Metrics
Project Environment Interface Concepts
Business Environment Interface Concepts
Standards and Metrics Activities across the PMO Continuum
Standards and Metrics Function Model
Postscript for the Smaller PMO
Project Knowledge Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Knowledge Management Activities across the PMO Continuum
Project Knowledge Management Function Model
Postscript for the Smaller PMO
INFRASTRUCTURE MANAGEMENT
Project Governance
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Governance Activities across the PMO Continuum
Project Governance Function Model
Postscript for the Smaller PMO
Assessment
Project Environment Interface Concepts
Business Environment Interface Concepts
Assessment Activities across the PMO Continuum
Assessment Function Model
Postscript for the Smaller PMO
Organization and Structure
Project Environment Interface Concepts
Business Environment Interface Concepts
Organization and Structure Activities across the PMO Continuum
Organization and Structure Function Model
Postscript for the Smaller PMO
Facilities and Equipment Support
Project Environment Interface Concepts
Business Environment Interface Concepts
Facilities and Equipment Support Activities across the PMO
Continuum
Facilities and Equipment Support Function Model
Postscript for the Smaller PMO
RESOURCE INTEGRATION
Resource Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Resource Management Activities across the PMO Continuum
Resource Management Function Model
Postscript for the Smaller PMO
Training and Education
Project Environment Interface Concepts
Business Environment Interface Concepts
Training and Education Activities across the PMO Continuum
Training and Education Function Model
Postscript for the Smaller PMO
Career Development
Project Environment Interface Concepts
Business Environment Interface Concepts
Career Development Activities across the PMO Continuum
Career Development Function Model
Postscript for the Smaller PMO
Team Development
Project Environment Interface Concepts
Business Environment Interface Concepts
Team Development Activities across the PMO Continuum
Team Development Function Model
Postscript for the Smaller PMO
TECHNICAL SUPPORT
Mentoring
Project Environment Interface Concepts
Business Environment Interface Concepts
Mentoring Activities across the PMO Continuum
Mentoring Function Model
Postscript for the Smaller PMO
Planning Support
Project Environment Interface Concepts
Business Environment Interface Concepts
Planning Support Activities across the PMO Continuum
Planning Support Function Model
Postscript for the Smaller PMO
Project Auditing
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Auditing Activities across the PMO Continuum
Project Auditing Function Model
Postscript for the Smaller PMO
Project Recovery
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Recovery Activities across the PMO Continuum
Project Recovery Function Model
Postscript for the Smaller PMO
BUSINESS ALIGNMENT
Project Portfolio Management
Project Environment Interface Concepts
The Complete Project Management Office Handbook
Business Environment Interface Concepts
Project Portfolio Management Activities across the PMO Continuum
Project Portfolio Management Function Model
Postscript for the Smaller PMO
Customer Relationships
Project Environment Interface Concepts
Business Environment Interface Concepts
Customer Relationships Activities across the PMO Continuum
Customer Relationships Function Model
Postscript for the Smaller PMO
Vendor/Contractor Relationships
Project Environment Interface Concepts
Business Environment Interface Concepts
Vendor/Contractor Relationships Activities across the PMO
Continuum
Vendor/Contractor Relationships Function Model
Postscript for the Smaller PMO
Business Performance
Project Environment Interface Concepts
Business Environment Interface Concepts
Business Performance Activities across the PMO Continuum .
Business Performance Function Model
Postscript for the Smaller PMO
Index
Book by Hill Gerard M
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