Articoli correlati a Telephone Skills
Sinossi
"Telephone Skills" sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. It provides practical guidance on: taking calls - initial impressions, projecting the right personal and corporate image; making calls - deciding what you want to achieve, establishing rapport and getting your message across; using your voice, intonation and language to best effect; listening attentively and knowing when to take the initiative; diffusing anger and winning over difficult callers; exceeding customer expectations and leaving a lasting impression.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Compra usato
Condizioni: molto buonoMost items will be dispatched the...
Visualizza questo articolo
EUR 1,46
EUR 6,46 per la spedizione da Regno Unito a Italia
Destinazione, tempi e costiAltre edizioni note dello stesso titolo
Risultati della ricerca per Telephone Skills
Immagini fornite dal venditore
Telephone Skills (UK PROFESSIONAL BUSINESS Management / Business)
ISBN 10: 0852928653
ISBN 13: 9780852928653
Antico o usato
Brossura
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo wbs1309368819
Quantità: 1 disponibili
Foto dell'editore
Telephone Skills
Editore:
Chartered Institute of Personnel & Development, 2000
ISBN 10: 0852928653
ISBN 13: 9780852928653
Antico o usato
Brossura
Da: Better World Books Ltd, Dunfermline, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 49786630-20
Quantità: 2 disponibili
Foto dell'editore
Telephone Skills (Management Shapers)
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780852928653
Quantità: 2 disponibili
Foto dell'editore
Telephone Skills (Management Shapers)
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Telephone Skills (Management Shapers) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780852928653
Quantità: 2 disponibili
Foto dell'editore
Telephone Skills (UK PROFESSIONAL BUSINESS Management / Business)
ISBN 10: 0852928653
ISBN 13: 9780852928653
Antico o usato
Paperback
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR000885872
Quantità: 1 disponibili
Foto dell'editore
Telephone Skills
Editore:
Chartered Institute of Personnel & Development, 2000
ISBN 10: 0852928653
ISBN 13: 9780852928653
Antico o usato
paperback
Da: Studibuch, Stuttgart, Germania
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Gut. Seiten; 9780852928653.3 Gewicht in Gramm: 500. Codice articolo 708144
Quantità: 1 disponibili
Foto dell'editore
Telephone Skills
Editore:
Institute of Personnel and Development, London, 1997
ISBN 10: 0852928653
ISBN 13: 9780852928653
Antico o usato
Glossy Card
Da: J J Basset Books, bassettbooks, bookfarm.co.uk, Peter Tavy, Regno Unito
Valutazione del venditore 3 su 5 stelle
Glossy Card. Condizione: Near Fine (NEAR NEW). No Jacket. Curve (illustratore). Blue pen mark on cover.This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE! Size: 8vo - over 7¾" - 9¾". EX PUBLIC SECTOR LIBRARY BLACK. Codice articolo 33333334611
Quantità: 1 disponibili