The Knowledge: How to Get the Information Out of Your Computers and Information Systems: A Practical Guide for Children's Social Services: 9 - Brossura

Gatehouse, Mike; Statham, June; Ward, Harriet

Brossura

ISBN 10: 0854737073 ISBN 13: 9780854737079

Casa editrice: Inst of Education, 2005

Riassunto

Information systems in current use in children’s social services, whether computer- or paper-based, are generally designed more for recording information than for retrieving and using it. Yet if staff understand more about how to use the information capital at their fingertips, they can be empowered to improve the quality of outcomes for the children and families they serve.

With local authorities currently planning changes to their information systems to support the new Integrated Children’s System, this timely guide shows how new systems can be commissioned to provide outputs that benefit staff at all levels. Based on research commissioned by the Department for Education and Skills and the Welsh Assembly Government, the guide includes sections which specifically address the needs of different groups of professionals. The clear and practical advice will enable staff in social service departments to identify their information needs, commission better systems to meet them, and improve and make explicit the ways in which they use the information thus provided.

Su questo libro

Contenuti

1 Introduction How to use this guide Further reading 2 ‘Getting stuff out’ – retrieving and using information Introduction The Integrated Children’s System Problems with existing information systems Constraints on information use Ways of retrieving information Different types of output Information quality Power to the user Information use The Outputs Framework Can you obtain the outputs you need? Outputs and the Integrated Children’s System (ICS) Forms and exemplars Storing information recorded in the exemplars as data Other outputs Sharing information with others Other departments of the council Multi-agency work Service users, Members and the public Twelve top tips 3 Outputs for users Assistant directors and senior managers Questions Outputs Suggestions for action Policy, performance and information staff Questions Outputs Suggestions for action Team managers Questions Outputs Suggestions for action Social work practitioners Questions Outputs Suggestions for action IT staff System design The situation for users The Integrated Children’s System (ICS) Questions Suggestions for action Appendices 1 Twenty questions about outputs 2 The Outputs Framework 3 Alerts, warning, diary items, notifications 4 Are family support services meeting children’s needs? 5 Outputs for case review processes 6 Outputs for staff by team or role

Product Description

Book by Statham June

Dettagli dell'edizione

• Editore: Inst of Education
• Data di pubblicazione: 2005
• Lingua: Inglese
• ISBN 10: 0854737073
• ISBN 13: 9780854737079
• Rilegatura: Copertina flessibile
• Numero di pagine: 52
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile